The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Governing for Reform in Aged Care - Practical tools
This resource provides practical tools for aged care governing bodies and executives to support governance processes. It includes templates for audit planning, risk management, performance reporting, and compliance monitoring, helping providers ensure effective oversight and decision-making aligned with the Aged Care Quality Standards.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Supporting people living with dementia to eat and drink well
This resource provides guidance for aged care services on how to support people living with dementia to eat and drink well. It highlights innovative approaches such as creating familiar, enjoyable meals, reducing mealtime interruptions, and offering 24-hour access to nutritious foods. These strategies help address challenges like malnutrition and dehydration.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Governing for Reform in Aged Care Program
This resource outlines the Governing for Reform in Aged Care Program, designed to strengthen corporate and clinical governance capabilities for aged care leaders. It provides tools, online learning modules, webinars, and podcasts to support governance improvement and help leaders engage in reform efforts.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Your questions answered – Compliance
In this video, Peter Edwards, Executive Director, Compliance and Enforcement Group, answers your questions about how we will manage non-compliance from 1 November 2025.
Creating behaviour support plans that better support residents
This document outlines the development of behaviour support plans (BSPs) in aged care, focusing on person-centred assessments, identification of triggers, tailored strategies, and regular reviews. It highlights the involvement of healthcare professionals and adherence to care principles to effectively manage residents’ behavioural changes and improve their quality of life.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Restrictive practices provider resources
This resource offers guidance and tools for aged care providers on managing restrictive practices. It emphasises using restrictive practices as a last resort, obtaining informed consent, and developing behaviour support plans. The materials include fact sheets, regulatory updates, webinars, and decision-making tools to ensure compliance with legislation and promote person-centred care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Managing worker risk policy
Our Managing Worker Risk Policy explains our approach in detecting, assessing and responding to risks arising from the actions, inactions and behaviours of workers.
This policy includes information about:
Managing worker risk policy (PDF 386.18 KB)
Infection prevention and control in aged care - Cognitive decline and dementia
How to create an environment with strong infection prevention and control practices while continuing to provide a positive experience for people with cognitive decline and dementia.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards
