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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 20 of 46 result(s)
/quality-standards/dementia-australia

Dementia Australia

Guidance

This resource is the Dementia Australia website. The website contains information about the types of dementia, testing, diagnosis, treatment and management of dementia. It includes information about living with dementia, such as behaviour changes, nutrition, staying connected and care options. It also contains information for professionals supporting people living with dementia, including research, tools and other resources. 

Author
External resource
Key Theme
Delivering comprehensive care and services, Assessment and planning, Food and nutrition
Standard
3: The Care and Services, 5: Clinical Care, 6: Food and Nutrition
Outcomes
3.1 Assessment and planning, 3.2: Delivery of funded aged care services, 5.6 Cognitive impairment  , 6.3: Provision of food and drinks
Dementia Australia
/quality-standards/international-dysphagia-diet-initiative-patient-handouts

International Dysphagia Diet Initiative - Patient Handouts

Fact sheet
Last Updated

This resource provides handouts tailored for people with feeding, chewing, or swallowing difficulties and their carers. It explains the IDDSI framework, describing food texture levels and appropriate testing methods. Separate versions are available for adults and children, each detailing recommended food textures to support safe swallowing practices.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Clinical safety, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.3: Provision of food and drinks
International Dysphagia Diet Initiative - Patient Handouts
/quality-standards/international-dysphagia-diet-initiative-framework-documents

International Dysphagia Diet Initiative - Framework Documents

Guidance
Published date

This resource provides the IDDSI (International Dysphagia Diet Standardisation Initiative) framework, including testing methods, detailed level definitions, audit tools, and implementation guides across language regions. It supports consistent application and understanding of diet textures for people with dysphagia, aiding caregivers in managing dietary needs safely and effectively.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Clinical safety, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.3: Provision of food and drinks
International Dysphagia Diet Initiative - Framework Documents
/quality-standards/adult-diet-specifications

Adult diet specifications

Guidance

This resource provides specifications for adult diets tailored to inpatient use in NSW hospitals, including allergy-specific and therapeutic requirements. Although intended for inpatients, it can serve as general guidance for dietitians and food service providers in creating meal plans for diverse health needs. This resource applies to healthcare contexts outside of aged care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Adult diet specifications
/quality-standards/food-and-nutrition-manual-aged-care-homes-swallowing-and-food-textures

Food and Nutrition Manual for Aged Care Homes - Swallowing and food textures

Guidance
Published date

This resource provides guidelines on managing swallowing difficulties in aged care by using texture-modified diets and thickened fluids. It explains various food texture levels and fluid consistencies for safe swallowing, offers practical meal preparation tips, and highlights the importance of regular reassessment by a speech pathologist

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Clinical safety, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.3: Provision of food and drinks
Food and Nutrition Manual for Aged Care Homes - Swallowing and food textures
/quality-standards/best-practice-food-and-nutrition-manual-aged-care

Best Practice Food and Nutrition Manual for Aged Care

Guidance
Published date

This manual offers practical guidelines on food and nutrition best practices in aged care homes, covering menu planning, meal enjoyment, hydration, and malnutrition prevention. It includes checklists, screening tools, and dietary considerations tailored to the needs of older people.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Clinical safety, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
Best Practice Food and Nutrition Manual for Aged Care
/quality-standards/nutrition-older-people

Nutrition for older people

Guidance

This resource provides nutrition guidelines and support for older people to prevent malnutrition, reduce falls risk, and promote independence. It includes meal planning, dietary tips, and training for service providers, especially those supporting home care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Nutrition for older people
/quality-standards/standardised-care-processes

Standardised care processes

Guidance
Last Updated

This resource offers evidence-based standardised care processes for aged care providers, covering high-risk clinical areas such as falls, pain, incontinence, and dehydration. It provides structured guidelines to support best practices, ensuring consistent and safe care for older people in residential settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Medication management, Clinical safety, Delivering comprehensive care and services, Palliative and end of life care, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.3: Safe and quality use of medicines, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  , 5.7: Palliative care and end-of-life care, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks
Standardised care processes
/quality-standards/healthy-eating-and-nutrition-resources

Healthy Eating and Nutrition Resources

Guidance
Last Updated

This resource provides heart-healthy eating and nutrition resources for health professionals to guide patients. It includes practical advice on managing high blood pressure, maintaining a healthy weight, and increasing omega-3 intake. The materials support long-term dietary changes through recipes, meal planning tools, and educational guides to promote heart health.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
/quality-standards/eldac-managing-risk-toolkit

ELDAC Managing Risk Toolkit

Tool
Last Updated

This resource provides the Managing Risk Toolkit designed for health professionals and care staff involved in palliative care and advance care planning for older people in residential care. It offers guidance on managing risks in areas such as nutrition, hydration, medication management, and care transitions at the end of life. The toolkit includes fact sheets, practical tips, and downloadable materials to support safe, effective care.

Author
External resource
Key Theme
Risk management system
Standard
2: The Organisation
Outcomes
2.4: Risk management
ELDAC Managing Risk Toolkit
/quality-standards/safe-food-australia-guide-food-safety-standards

Safe Food Australia - A guide to the Food Safety Standards

Guidance
Published date

This resource provides guidance on the food safety standards in Australia, specifically Chapter 3 of the Australia New Zealand Food Standards Code. It outlines requirements for food businesses, focusing on safe food handling practices, hygiene, and equipment standards. The resource helps aged care providers comply with regulatory standards to ensure safe and suitable food for vulnerable populations.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Safe Food Australia - A guide to the Food Safety Standards
/quality-standards/mealtime-safety

Mealtime Safety

Guidance

This resource provides guidance on mealtime safety, particularly for people with swallowing difficulties who are at risk of choking. It includes steps to respond to choking incidents, tips for recognising signs of swallowing difficulties, and resources for making referrals. It also covers documenting incidents and maintaining proper oral hygiene, promoting safe and enjoyable mealtimes in care environments​

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Mealtime Safety
/quality-standards/nutrition-and-older-adults

Nutrition and older adults

Guidance
Last Updated

This resource provides guidance on maintaining healthy nutrition as people age. It covers key considerations such as increasing calcium intake, managing changes in appetite, and the importance of hydration. It also offers practical advice on reducing salt, fat, and sugar consumption, ensuring proper bone health through calcium and vitamin D, and maintaining a balanced diet to support overall health and well-being in older adults.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Nutrition and older adults
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-abuse-older-people

RACGP aged care clinical guide (Silver Book) - Part B - Abuse of older people

Guidance
Last Updated

This resource provides guidance on recognising, assessing, and managing abuse of older people in various settings, including residential aged care. It covers types of abuse (financial, emotional, physical, sexual, neglect), risk factors, barriers to disclosure, and steps for prevention. The document also includes recommendations for safety planning, intervention strategies, and resources for support across Australian states and territories.

Author
External resource
Key Theme
Incident management system
Standard
2: The Organisation
Outcomes
2.5: Incident management
RACGP aged care clinical guide (Silver Book) - Part B - Abuse of older people
/quality-standards/quality-and-safety-home-services-5-key-areas-risk

Quality and safety in home services – 5 key areas of risk

Guidance, Guides
Published date

This resource provides guidance for home service providers on managing key risks in aged care services. It identifies 5 critical areas: organisational governance, care planning and assessment, clinical care, support for vulnerable consumers, and management of Home Care Package funds

Author
Aged Care Quality & Safety Commission
Key Theme
Risk management system, Delivering comprehensive care and services, Environment
Standard
2: The Organisation, 4: The Environment
Outcomes
2.4: Risk management, 4.1a: Environment – services delivered in the individual’s home
Quality and safety in home services - 5 key areas of risk
/quality-standards/residential-aged-care-food-services-discussion-paper

Residential aged care food services discussion paper

Discussion paper
Published date

This paper presents a high-level overview of contemporary evidence regarding food services in residential aged care settings.

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
Cover page - Residential aged care food services discussion paper with two women at a table enjoying a meal
/quality-standards/benefits-effective-incident-management-video

Benefits of effective incident management video

Video
Published date

In this short video, we provide an overview of the benefits of effective incident management in residential aged care settings under the Serious Incident Response Scheme (SIRS), which commenced on 1 April 2021.

Author
Aged Care Quality & Safety Commission
Key Theme
Incident management system
Standard
2: The Organisation
Outcomes
2.5: Incident management
Benefits of effective incident management video thumbnail
/quality-standards/food-thought-positive-stories

Food for thought - positive stories

Guidance

This resource shares positive stories about food, nutrition, and dining improvements in aged care facilities. It highlights initiatives that enhance the dining experience, including resident involvement in meal planning, use of fresh and seasonal ingredients, and creating more social and enjoyable mealtime environments. These stories demonstrate best practices and innovative approaches to improve resident satisfaction and wellbeing. 

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
Food for thought - positive stories
/quality-standards/food-nutrition-dining-resources-workers

Food, nutrition & dining: resources for workers

Guidance

This resource provides aged care workers with tools to enhance food, nutrition, and dining experiences for people in their care. It includes practical guides on offering choice, managing swallowing difficulties, promoting oral health, and creating an enjoyable dining environment, all while ensuring adherence to aged care standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition, Delivering comprehensive care and services
Standard
6: Food and Nutrition, 7: The Residential Community
Outcomes
6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience, 7.1: Daily living
Food, nutrition & dining: resources for workers
/quality-standards/food-nutrition-dining-resources-providers

Food, nutrition & dining: resources for providers

Guidance

This resource provides tools and guidance for aged care providers to ensure quality food, nutrition, and dining experiences. It includes hotlines, resources for dining, choice, swallowing, and oral health, as well as webinars, research findings, and practical tips to support older adults' wellbeing and meet care standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Clinical safety, Food and nutrition, Delivering comprehensive care and services
Standard
5: Clinical Care, 6: Food and Nutrition, 7: The Residential Community
Outcomes
5.5: Safety of clinical care services, 6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience, 7.1: Daily living
Food, nutrition & dining: resources for providers