The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Displaying 1 to 2 of 2 result(s)
/quality-standards/explaining-aged-care-and-your-rights-locally-tailorable-poster-first-nations-resources
Explaining aged care and your rights – locally tailorable poster - First Nations resources
Published date
We’ve developed a tailorable poster for you to edit with your own local details, and print and display at community notice boards or waiting areas.
Standard
1: The Individual, 2: The Organisation
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals
/quality-standards/better-practice-guide-complaints-handling-aged-care-services
Better practice guide to complaints handling in aged care services
Published date
Last Updated
This booklet aims to give guidance on how to:
Standard
2: The Organisation
Outcomes
2.6a: Complaints and feedback management for aged care workers, 2.6b: Complaints and feedback management for individuals
