Quality Standards Resource Centre

This portal provides links to Aboriginal and Torres Strait Islander health and cultural safety publications, policies, resources and programs. It also providers workforce support information and content relevant to specific health professional roles. The information supports health professionals to deliver culturally safe and responsive care.

The Kimberley Indigenous Cognitive Assessment (KICA) is a cognitive screening tool for older Aboriginal Australians living in rural and remote areas. It has been adapted for use with Torres Strait Islander people, and for Aboriginal people living in urban and regional areas.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides a framework for recognising signs of mental state deterioration, organised into 5 key indicators: reported change, distress, loss of reality, loss of function, and elevated risk. It supports healthcare providers in monitoring mental health changes to enable timely and effective responses across care settings. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. 

The ‘Malnutrition Universal Screening Tool’ (‘MUST’) is a widely used tool for identifying malnutrition risk in adults across various settings. It includes interactive e-learning modules with case studies and assessments, helping staff improve nutritional care and meet quality standards.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

This resource is a validated nutrition screening and assessment tool to identify malnutrition or risk of malnutrition in people aged 65 and older. It includes an easy-to-use short form for quick identification and intervention planning.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

This resource is a guide and video for using the Mini Nutritional Assessment (MNA) to identify malnutrition in older people. It explains question scoring, interpretation, and measurement procedures, with a video demonstration.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

This resource offers a self-assessment tool to screen for swallowing difficulties by rating various aspects of swallowing function. A score of 3 or higher suggests potential issues that may require discussion with a healthcare provider.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

This tool helps patients, caregivers, and health professionals manage medication safety by focusing on 5 critical moments to reduce harm: starting, taking, adding, reviewing, and stopping medications. It aims to empower patients in safe medication practices through engagement and collaboration with health professionals.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

The Translating and Interpreting Service (TIS National) provides interpreting support for people with limited English proficiency and agencies requiring assistance to communicate with non-English-speaking clients. Services include telephone, on-site, and video interpreting, with options for both government and fee-paying clients across Australia.

This resource explains the Healthcare Provider Directory (HPD), a service listing registered health care providers and organisations in the Healthcare Identifiers (HI) Service. It enables health professionals to access contact and specialty information for secure messaging, referrals, and discharge summaries.

This resource provides an overview of the National Hand Hygiene Initiative (NHHI), aimed at preventing infections in healthcare settings through effective hand hygiene practices. It offers tools, training, and data for hand hygiene compliance, supporting healthcare providers in reducing contamination risks and improving patient safety. 

This toolkit provides guidance for organisations on implementing trauma-informed care practices, aiming to improve safety, trust, and empowerment in care settings. It outlines strategies to adapt policies, environments, and staff approaches to better support people with trauma histories in various care environments.

This survey resource provides a framework for assessing antimicrobial prescribing practices in aged care and other health settings. It supports health facilities in evaluating the appropriateness of antimicrobial use through audit tools and data collection, contributing to antimicrobial stewardship and improved patient care quality.

This resource explains supported decision-making, a process that helps people retain control over choices in their lives, even with cognitive challenges. It outlines how aged care providers can support people’s decisions, providing information in accessible formats and respecting autonomy, as endorsed by national and international rights frameworks.

This resource provides the Managing Risk Toolkit designed for health professionals and care staff involved in palliative care and advance care planning for older people in residential care. It offers guidance on managing risks in areas such as nutrition, hydration, medication management, and care transitions at the end of life. The toolkit includes fact sheets, practical tips, and downloadable materials to support safe, effective care.

This resource is a training tool designed to help develop and record infection prevention and control training sessions in aged care. It includes templates for learning objectives, content development, and assessment methods, ensuring effective delivery of key infection control practices using structured guidance and eLearning resources. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This presentation is designed for healthcare workers to introduce the basics of hand hygiene, its significance in preventing infections, and ensuring both patient and healthcare worker safety. It outlines when and how to perform hand hygiene, its role in infection control, and the importance of compliance monitoring in healthcare settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource offers tools for self-advocacy in aged care, helping people understand their rights and what to expect from providers. It includes resources on the Charter of Aged Care Rights, care planning, and maintaining connections, supporting people in navigating and maximising their aged care experience.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides practical tools for aged care governing bodies and executives to support governance processes. It includes templates for audit planning, risk management, performance reporting, and compliance monitoring, helping providers ensure effective oversight and decision-making aligned with the Aged Care Quality Standards​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides a presentation for Infection Prevention and Control Week 2023 covers hand hygiene, standard and transmission-based precautions, managing invasive devices, and antimicrobial stewardship. It provides foundational knowledge for healthcare workers to prevent and control infections in care settings​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.