Health resources

On Thursday 10 December 2020, 5:00 pm-6:00 pm AEDT the Aged Care Quality and Safety Commissioner Janet Anderson hosted a webinar on the recently released new outbreak management planning in aged care guide for aged care providers.

Practical guidance to support COVID-19 outbreak management planning and preparation in residential aged care facilities

To support the aged care sector, the Commission has developed a range of storyboards that are designed to illustrate key behaviours and priority issues. The storyboards are particularly helpful in supporting people whose English or literacy levels may be a barrier when it comes to accessing content and are relevant to all providers and consumers, their families and representatives across the aged care sector. 

Advance Care Planning – Don’t Leave it Too Late 

To support the aged care sector, the Commission has developed a range of storyboards that are designed to illustrate key behaviours and priority issues. Storyboards are particularly helpful in supporting people whose English or literacy levels may be a barrier when it comes to accessing content relevant to all providers and consumers, their families and representatives across the aged care sector. 

Person Centred Care – Know Me Well resources

To support the aged care sector during the COVID-19 pandemic, the Commission is developing a range of new storyboards that are designed to illustrate key behaviours and priority issues.

The Older Persons Advocacy Network has produced a video - Medication: It’s your choice, to give consumers an overview of the potential side effects of some medications and their right to make informed decisions about what medications they take.

On Thursday 6 August, the Commission held a webinar for NSW/QLD-based providers of residential aged care services to share insights from the Commission’s work in monitoring and supporting services to prepare for and respond to an outbreak.

COVID-19 is a new infection that can be more serious for some older people. The Commission has developed a range of resources to help consumers understand their options on staying safe, keeping in touch with loved ones and keeping fit and active.

There are also resources that help explain what to expect in the event of a COVID-19 outbreak in an aged care setting. 

Hard copies of the A3 Poster and A4 guides can be ordered via the online Order Form.

You, your friends and family have a right to know how your residential aged care service is responding to the COVID-19 pandemic. We have developed some common questions that you can ask your service provider during this time.

A range of resources related to minimising the use of restraints in aged care.