This checklist will help you understand the steps you need to take when completing an application to:
- become, and stay, a registered provider
- notify us of a change in circumstances.
Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.
*some complaints closed may have been
received in previous months