Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

SIRS notification example response – Unreasonable use of force

Publication date

This information is currently being updated to align with the changes in the Aged Care Act 2024. An updated version will be published as soon as possible. While these updates are being made, please refer to the ‘Reportable incidents and SIRS – A quick guide to changes from 1 November 2025.

A good-quality incident notification requires more than the details taken from progress notes about an incident or copying text from the provider’s incident management system.

Use this example response to support the information you need to consider including for the questions relating to unreasonable use of force in the My Aged Care portal.

Attachments
Resource Type
Handbook,
Topics
Serious Incident Response Scheme (SIRS)
unreasonable use of force PDF document in white text over a teal background
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In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples. 

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