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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Statement of Rights

The new Aged Care Act includes a Statement of Rights, outlining the rights that older people have when accessing aged care services. The rights help to ensure that older people and their needs are at the centre of the new aged care system.

The rights outlined in the Act help to ensure that older people and their needs are at the centre of the new aged care system.

The Statement of Rights include the right for every individual to have:

  • independence, autonomy, empowerment and freedom of choice
  • equitable access
  • quality and safe funded aged care services
  • respect for privacy and information
  • person-centred communication and the ability to raise issues without reprisal
  • advocates, significant persons and social connections.

Providers have to ensure that their actions are consistent with the Statement of Rights. This includes ensuring that their aged care services are delivered by aged care workers who have appropriate qualifications, skills and experience.

To view the full-length description of the Statement of Rights as presented in the Aged Care Act 2024 visit Part 3 – Aged care rights and principles.

Resources

A new Aged Care Act for the rights of older people – This plain language fact sheet provides a summary of what rights older people have when accessing aged care services.

A new Aged Care Act for the rights of older people – Easy Read fact sheet – This Easy Read fact sheet provides a summary of what rights older people have when accessing aged care services.


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