Registered in the following categories and service types
| Category | Description | Service Types |
|---|---|---|
| Category 4 | Personal and care support in the home or community |
|
Complaints about aged care services - February 2026
1,344
New complaints received last month
3,468
Open complaints being worked on
1,148
Complaints closed last month*
*some complaints closed may have been
received in previous months
98%
Enquiries finalised within 7 days
45%
Complaints finalised within 60 days