About the Food, Nutrition and Dining Hotline – provider and worker fact sheet
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This resource provides information about the Food, Nutrition, and Dining Hotline, which offers advice and addresses concerns regarding food and dining in aged care. It allows aged care providers, staff, residents, families, and carers to raise issues about nutrition, menu planning, and dining experiences to improve quality and care outcomes. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Standard
6: Food and Nutrition
2: The Organisation
Outcomes
2.6a: Complaints and feedback management for aged care workers
2.6b: Complaints and feedback management for individuals
6.1: Partnering with individuals on food and drinks
