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Communication at clinical handover

Communication at clinical handover

Guidance,
Last updated

This resource focuses on structured clinical handover processes to improve communication during patient care transitions. It highlights the importance of standardising handover procedures to make sure relevant information is effectively communicated, reducing errors and enhancing patient safety, especially during care transfers in healthcare settings, including aged care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
3: The Care and Services
5: Clinical Care
7: The Residential Community
Outcomes
3.3: Communicating for safety and quality
3.4: Planning and coordination of funded aged care services
5.4: Comprehensive care
7.2: Transitions
Communication at clinical handover

This is not a Commission publication. Any views are those of the author. You are responsible for considering this in context, based on your circumstances and the Aged Care Act 2024 (Cth) requirements. See Terms of Use .