Consumer and carer engagement: A practical guide
Last updated
This resource provides a guide for engaging consumers and carers in mental health services. It outlines steps for involving people in decision-making, service design, and evaluation. The guide emphasises co-design, leadership, and dedicated resources to create a person-centred approach that improves care and service outcomes.
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Key Theme
Person-centred care
Care coordination and transitions
Assessment and planning
Corporate and clinical governance
Standard
1: The Individual
2: The Organisation
3: The Care and Services
Outcomes
1.1: Person-centred care
2.1: Partnering with individuals
3.1 Assessment and planning
3.4: Planning and coordination of funded aged care services
