Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

COTA - Council on the Ageing

COTA - Council on the Ageing

Guidance,

This resource provides information on the Council on the Ageing (COTA) Australia's work, including advocacy, policy priorities, and resources for older adults. It highlights key areas such as dental care affordability, aged care reform, and independence for seniors. The site offers publications, submissions to inquiries, and the Aged Care Visitors Code, relevant for aged care providers and consumers.

Author
External resource
External Link
https://cota.org.au/
Key Theme
Choice, independence and quality of life
Feedback and complaints management system
Standard
1: The Individual
2: The Organisation
Outcomes
1.3: Choice, independence and quality of life
2.6b: Complaints and feedback management for individuals
COTA - Council on the Ageing

This is not a Commission publication. Any views are those of the author. You are responsible for considering this in context, based on your circumstances and the Aged Care Act 2024 (Cth) requirements. See Terms of Use .

 

Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples. 

Aboriginal and Torres Strait Islander readers are advised that content on this website may contain images of deceased persons.