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Hot water scalding

Hot water scalding

Guidance,
Publication date

This page provides guidance for aged care providers on preventing and responding to hot water scalding incidents. It highlights the importance of staff oversight, proper training, and temperature checks when providing care. It also includes immediate first aid steps for burns, helping to reduce risks for vulnerable people, especially older people. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
4: The Environment
Outcomes
4.1a: Environment – services delivered in the individual’s home
4.1b: Environment – services delivered other than in the individual’s home
Hot water scalding