Incident Management Systems
This resource explains Incident Management Systems (IMS) used in aged care to record, manage, and respond to incidents. It provides guidance on building a safety culture, recording and analysing incidents, and implementing steps to prevent reoccurrences, supporting continuous improvement in care delivery.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
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Key Theme
Incident management system
Delivering comprehensive care and services
Standard
2: The Organisation
3: The Care and Services
Outcomes
2.5: Incident management
3.3: Communicating for safety and quality
