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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

National Safety and Quality Digital Mental Health Standards

National Safety and Quality Digital Mental Health Standards

Guidance,
Publication date

These standards outline frameworks to ensure the safety and quality of digital mental health services in Australia. It includes standards for clinical and technical governance, partnering with consumers, and delivering a safe model of care. The standards aim to improve service quality, protect users, and establish guidelines for best practices across digital platforms. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
National Safety and Quality Digital Mental Health Standards

This is not a Commission publication. Any views are those of the author. You are responsible for considering this in context, based on your circumstances and the Aged Care Act 2024 (Cth) requirements. See Terms of Use .