The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Support at Home program handbook
This resource outlines the design and key components of the Support at Home program, effective from 1 November 2025. It provides guidance for aged care providers on service delivery, budgeting, and assessment processes, helping older people remain independent at home. It also details regulatory requirements and transition from existing programs.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Your questions answered – Compliance
In this video, Peter Edwards, Executive Director, Compliance and Enforcement Group, answers your questions about how we will manage non-compliance from 1 November 2025.
Managing worker risk policy
Our Managing Worker Risk Policy explains our approach in detecting, assessing and responding to risks arising from the actions, inactions and behaviours of workers.
This policy includes information about:
Managing worker risk policy (PDF 386.18 KB)
