Skip to main content

Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 21 to 28 of 28 result(s)
/quality-standards/allied-health-regulation

Allied health regulation

Guidance

This resource provides information about the regulation of allied health professions in Australia. It includes those registered under the National Registration and Accreditation Scheme (NRAS) and self-regulating professions managed by professional peak bodies. It also provides links to further information about allied health professions currently registered with AHPRA and information for overseas-qualified practitioners.

Author
External resource
Key Theme
Workforce and human resources management, Delivering comprehensive care and services, Assessment and planning, Care coordination and transitions
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.4: Comprehensive care, 2.8: Workforce planning, 2.9: Human resource management
Allied health regulation
/quality-standards/nursing-and-midwifery-board-professional-standards

Nursing and Midwifery Board - Professional standards

Guidance
Last Updated

This resource outlines the professional standards required for nurses and midwives to practise in Australia, including codes of conduct, standards for practice, and codes of ethics. It provides access to various documents, fact sheets, and guidelines that define the expected practice and behaviour for different nursing roles.

Author
External resource
Key Theme
Corporate and clinical governance, Workforce and human resources management
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.9: Human resource management
Nursing and Midwifery Board - Professional standards
/quality-standards/cultural-respect-framework-2016-2026-aboriginal-and-torres-strait-islander-health

Cultural Respect Framework 2016-2026 for Aboriginal and Torres Strait Islander health

Guidance
Published date

This resource outlines a national approach to building a culturally respectful health system for Aboriginal and Torres Strait Islander people. It focuses on 6 domains, including communication, workforce development, and data evaluation, to ensure culturally safe, accessible care. It is applicable to aged care, helping providers meet cultural safety standards and improve health outcomes for Aboriginal and Torres Strait Islander people.

Author
External resource
Key Theme
Person-centred care, Corporate and clinical governance, Accountability and quality system, Delivering comprehensive care and services
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 3.2: Delivery of funded aged care services
Cultural Respect Framework 2016-2026 for Aboriginal and Torres Strait Islander health
/quality-standards/quality-improvement-guidance-aged-care-providers

Quality improvement guidance for aged care providers

Guidance
Last Updated

This resource offers guidance for aged care providers on implementing continuous quality improvement processes. It explains the ‘Plan, Do, Check, Act’ model to monitor and enhance care quality, using data and feedback to address issues. It also provides practical examples and tools to support providers in improving care and meeting regulatory requirements. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Accountability and quality system, Corporate and clinical governance
Standard
2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures
Quality improvement guidance for aged care providers
/quality-standards/self-care-matters-aged-care

Self-Care Matters Aged Care

Guidance

This resource supports aged care workers in managing stress and maintaining mental and physical wellbeing. It includes videos and tools focused on self-care strategies, such as mindfulness, relaxation, and personalised self-care planning. The resource is designed to help prevent burnout and promote resilience in delivering high-quality care in aged care settings.

Author
External resource
Key Theme
Workforce and human resources management, Accountability and quality system
Standard
2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.8: Workforce planning
Self-Care Matters Aged Care
/quality-standards/code-conduct

Code of conduct

Guidance
Last Updated

This resource provides the National Boards' Code of Conduct, outlining the expected professional behaviour and ethical standards for registered health practitioners. It serves as a regulatory framework to ensure safe, ethical care, helping practitioners understand their responsibilities. The document is important for all registered practitioners to ensure they comply with these standards across healthcare settings.

Author
External resource
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.9: Human resource management, 2.8: Workforce planning
Code of conduct
/quality-standards/flu-and-covid-19-vaccination-program

Flu and COVID-19 vaccination program

Guidance
Last Updated

This resource outlines the flu and COVID-19 vaccination program for residential aged care providers. It includes information about what services must do to take precautions to prevent and control the flu and COVID-19 and minimise infection-related risks. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Infection prevention and control, Workforce and human resources management
Standard
5: Clinical Care, 2: The Organisation, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 2.9: Human resource management, 4.2: Infection prevention and control
Flu and COVID-19 vaccination program
/quality-standards/national-aged-care-mandatory-quality-indicator-program-qi-program

National Aged Care Mandatory Quality Indicator Program (QI Program)

Guidance
Published date

This resource provides information on the National Aged Care Mandatory Quality Indicator Program (QI Program). The program gathers data on 11 quality indicators from residential aged care services to enhance care standards and outcomes for residents. It includes resources, quick guides, consultation papers, and surveys for improving quality indicators in both residential and in-home aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Accountability and quality system, Corporate and clinical governance, Information management system, Workforce and human resources management
Standard
5: Clinical Care, 2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures, 5.1: Clinical governance, 5.5: Safety of clinical care services
National Aged Care Mandatory Quality Indicator Program (QI Program)