Quality Standards Resource Centre

This resource provides training and guidance for aged care providers on essential topics such as dementia care, managing infectious diseases, emergency planning, and restrictive practices. It also includes information on upskilling the workforce and using electronic medication charts. The resource is designed to help providers maintain high-quality care and meet regulatory requirements in aged care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the design and key components of the Support at Home program, effective from 1 November 2025. It provides guidance for aged care providers on service delivery, budgeting, and assessment processes, helping older people remain independent at home. It also details regulatory requirements and transition from existing programs. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource explains the 5 Moments for Hand Hygiene, a framework designed to minimise the risk of infection transmission in healthcare. It outlines key moments when hand hygiene should be performed, including before and after patient contact or procedures, and after touching a patient’s surroundings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a collection of resources on infection prevention and control (IPC) for aged care service providers and staff. It includes guidelines, IPC posters and antimicrobial stewardship (AMS) fact sheets.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
 

This webpage provides resources to help improve communication, care and support for people who are deaf, Deaf, hard of hearing, or who experience hearing loss. It includes 3 tools: Everyday Communication, Inclusive Healthcare, and Building Competency. There are also links to other relevant resources.

This resource is a collection of resources on the Tasmanian Government Department of Health webpage about healthy ageing. It includes resources about malnutrition screening, being physically active, and eating well.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

The Preventing Falls and Harm from Falls in Older People: Best Practice Guidelines for Community Care in Australia (Falls Guidelines for Community Care) has been developed for use by health professionals, primary care providers, the aged care workforce and other community care staff. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a fictional scenario that follows an older person’s care pathway with a residential aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with cognitive impairment. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

The Preventing Falls and Harm from Falls in Older People: Best Practice Guidelines for Australian Residential Aged Care Services has been developed for use by health professionals and the aged care workforce. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a fictional scenario that follows an older person’s care pathway with an in-home aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with dementia. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This framework provides a consistent national approach to clinical governance in healthcare, focusing on governance structures, leadership, culture, safety and quality improvement systems, clinical performance, care environment, and consumer partnerships. It supports healthcare organisations in developing systems to ensure accountability, safety, quality of care, and continuous improvement, following the NSQHS Standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance on managing incontinence-associated dermatitis (IAD) and pressure injuries (PI) in aged care. It highlights the differences between IAD and PI, emphasises the need for timely assessment and monitoring, and outlines strategies for prevention, including proper skin care, repositioning, and using appropriate continence products to prevent skin damage. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

This guide offers practical strategies for care workers to support people with dementia in making everyday decisions within residential aged care settings. It covers communication techniques, promoting choice in personal care and daily activities, understanding body language, and emphasises person-centred care while respecting residents' preferences, dignity, and rights.

This resource offers mental health and trauma-informed care materials to support aged care, home care, and disability support workers. Developed with industry consultation, it provides strategies to improve worker wellbeing, manage workplace stress, and integrate trauma-informed practices, addressing common challenges like burnout and occupational stress.

This resource is chapter six of the Fourth Atlas 2021 of Healthcare Variations. The chapter examines medicines use in people aged 75 and over, focusing on polypharmacy, medication management reviews (MMRs), and proton pump inhibitor (PPI) dispensing. It highlights variations in medication use and recommends improving access to MMR services and interventions for safe, effective medication use in older populations. 

This resource discusses clinical governance in aged care, highlighting its importance in delivering safe, high-quality care. It includes evidence-based resources, themes on governance like leadership, culture, consumer partnerships, and workforce strategies, and provides access to research projects, reviews, and practical guidance to support care quality improvements.

This resource provides information about the regulation of allied health professions in Australia. It includes those registered under the National Registration and Accreditation Scheme (NRAS) and self-regulating professions managed by professional peak bodies. It also provides links to further information about allied health professions currently registered with AHPRA and information for overseas-qualified practitioners.

This page provides resources for Aboriginal and Torres Strait Islander people on social and emotional wellbeing. It contains information on support services, scholarships, lived experience centres, stories and other resources for mental health.

Teeth.org.au is a website designed to provide oral health information to maintain a healthy mouth. It provides educational resources, information on accessing dental care, finding a dentist tool, and articles on oral health.

This resource examines suicidal thoughts and self-harm in older adults, particularly in residential aged care. It discusses associated risk factors, the prevalence of mental health conditions, what organisations and individuals can do and gaps in understanding suicide risk. It also reviews interventions, highlighting the need for mental health assessments and training to improve detection and care.