Quality Standards Resource Centre

This resource provides guidelines to reduce infection transmission risks in healthcare settings. It provides information on standard and transmission-based precautions, specific diseases or conditions, other infection prevention and control strategies and promotional resources practices such as hand hygiene, use of personal protective equipment, and environmental cleaning. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This training PowerPoint is a presentation that trainers/managers can download, customise and use to promote discussion and educate their staff to support and improve the food, nutrition and dining experience of consumers in their care.

The resource is designed to support reflective discussions about what ‘best practice’ looks like and a reflection on how it applies in practice.  This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides a collection of tools and guidelines for improving person-centred care in aged care settings. It includes assessments on care personalisation, pain management, staff-family relationships, and support for sexuality and decision-making for people with dementia.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

This resource outlines government support for aged care providers managing COVID-19 outbreaks. It covers information on infection prevention measures, vaccination assistance, and mental health resources to help providers maintain care quality and safety during outbreaks.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource includes information and tools to support thinking and talking about wishes and preferences for care at the end of life. This resource has been developed for Aboriginal and/or Torres Strait Islander peoples, their community, and those working with them. The resource also includes information about identifying decision makers and advance care planning.

This page provides information about clinical governance. It includes links to topics including infection and prevention control, dealing with infectious outbreaks, medication management, wound care and restrictive practices. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

How to create an environment with strong infection prevention and control practices while continuing to provide a positive experience for people with cognitive decline and dementia.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards

This resource addresses antimicrobial stewardship (AMS) in aged care, focusing on optimising antimicrobial use to combat antimicrobial resistance. It includes tools, self-assessment guides, and quality improvement strategies to reduce inappropriate antibiotic use, particularly for urinary tract infections. It supports providers in improving infection prevention and control within their services.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information about wound management, including wound management mistakes. It contains treatment plan information and highlights the importance of monitoring and analysing data under the National Mandatory Quality Indicator Program. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource describes the professional obligations of pharmacists when supporting Aboriginal and Torres Strait Islander peoples with culturally safe and responsive care and medicines management. It includes information about appropriate and effective processes, desired behaviour or minimum standards of good practice and information about duties and responsibilities. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides an overview of a webinar discussing the new Aged Care Infection Prevention and Control (IPC) Guide. It explains how aged care providers can apply infection prevention principles to minimise risks, meet the Aged Care Quality Standards, and develop local IPC policies and procedures tailored to their services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This action plan outlines practical steps to improve the experiences of people living with dementia, their carers, and families in Australia. It aims to guide government policies, improve care services, raise awareness, and integrate support systems over the next 10 years, incorporating feedback from public consultations and stakeholders. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource details food safety requirements for aged care centres, highlighting guidelines for managing risks with potentially hazardous foods. It includes standards for food safety programs, compliance templates, and regulatory guidance to protect vulnerable people.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides information about the regulation of allied health professions in Australia. It includes those registered under the National Registration and Accreditation Scheme (NRAS) and self-regulating professions managed by professional peak bodies. It also provides links to further information about allied health professions currently registered with AHPRA and information for overseas-qualified practitioners.

This page provides information on the intent of the Residential Medication Management Review and Quality Use of Medicines (RMMR) Program. It outlines its purpose, participation requirements, claiming and payment processes, frequently asked questions, program rules, and extra available downloads.

This resource provides information on the National Aged Care Mandatory Quality Indicator Program (QI Program). The program gathers data on 11 quality indicators from residential aged care services to enhance care standards and outcomes for residents. It includes resources, quick guides, consultation papers, and surveys for improving quality indicators in both residential and in-home aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource discusses clinical governance in aged care, highlighting its importance in delivering safe, high-quality care. It includes evidence-based resources, themes on governance like leadership, culture, consumer partnerships, and workforce strategies, and provides access to research projects, reviews, and practical guidance to support care quality improvements.

This resource is chapter six of the Fourth Atlas 2021 of Healthcare Variations. The chapter examines medicines use in people aged 75 and over, focusing on polypharmacy, medication management reviews (MMRs), and proton pump inhibitor (PPI) dispensing. It highlights variations in medication use and recommends improving access to MMR services and interventions for safe, effective medication use in older populations. 

These standards outline frameworks to ensure the safety and quality of digital mental health services in Australia. It includes standards for clinical and technical governance, partnering with consumers, and delivering a safe model of care. The standards aim to improve service quality, protect users, and establish guidelines for best practices across digital platforms. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.