Quality Standards Resource Centre

This resource provides guidance for healthcare provider organisations to meet Rule 42 of the My Health Records Rule 2016. It covers creating, communicating, and enforcing a written Security and Access policy to access the My Health Record system, addressing authorisation, training, security measures, and risk mitigation.

This resource provides guidelines for preventive activities in general practice, covering frailty, hearing, sleep disorders, oral health, urinary incontinence, and vision.

This resource outlines Australia’s National Oral Health Plan 2015-2024, aiming to improve oral health and reduce inequalities. It includes strategic directions, guiding principles, foundation areas for action, and focus on priority populations. It addresses access to services, workforce development, safety, quality, promotion, and integrated health systems to enhance overall wellbeing. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource offers tools and information for clinicians supporting people with blindness or low vision across a range of settings including aged care. It includes free patient materials, brochures in multiple languages, fact sheets on eye conditions, case studies, tips on communication, assistive technology recommendations, and professional development webinars to enhance patient care and referral processes. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.”

This resource provides downloadable tools to support the management of pain in residential aged care facilities. It covers comprehensive pain assessment, pain management strategies for communicative and non-communicative residents, complementary therapies, opioid considerations, and quality indicators, aiming to enhance care practices and improve residents' quality of life.

This resource provides the 2021 Australian guidelines on wound healing interventions for diabetic foot disease (DFD) and foot ulcers (DFU). It includes evidence-based recommendations for healthcare professionals on appropriate practices, such as sharp debridement, exudate control, adjunctive treatments, and decision-making pathways to enhance wound healing and improve patient outcomes.

This resource provides free training materials for hearing assistance in aged care and hospital settings. It includes a Good Practice Guide, instructional video, poster series, and training modules. The resources aim to equip staff, volunteers, and family carers with knowledge to support people with hearing loss effectively.

This resource provides information and strategies for supporting older adults with age-related dual sensory loss or deafblindness. It includes a resource booklet and video developed to help aged care workers understand and address the needs of people with combined vision and hearing impairments to reduce isolation and enhance care.

This guide offers practical strategies for care workers to support people with dementia in making everyday decisions within residential aged care settings. It covers communication techniques, promoting choice in personal care and daily activities, understanding body language, and emphasises person-centred care while respecting residents' preferences, dignity, and rights.

This resource is a best-practice guide to cognitive impairment and dementia care for Aboriginal and Torres Strait Islander people attending primary health care. It combines clinical evidence with cultural principles, addressing health promotion, prevention, detection, and management of dementia, while also providing culturally informed recommendations on end-of-life care and support for carers within the context of primary care services.

This resource outlines support for health service organisations to provide safe, high-quality care for people with cognitive impairment, especially during COVID-19. It includes new intellectual disability resources, fact sheets, posters, and guidance aligned with the National Safety and Quality Health Service (NSQHS) Standards to improve patient outcomes and care experiences. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a guide for meaningful consultation with people living with dementia, their families, and carers. It covers planning, ethical considerations, communication methods, and ways to improve accessibility. The guide offers strategies to ensure the voices of those living with dementia are respected, valued, and effectively integrated into decision-making processes.

This resource provides information on dementia tailored specifically for Aboriginal and Torres Strait Islander people. It offers culturally appropriate materials, guidance for health professionals, and support services tailored to the needs of Indigenous communities, promoting awareness, diagnosis, and management of dementia in these populations.

This resource provides information about dementia in Aboriginal and Torres Strait Islander communities. It covers the effects on mind, body, and spirit, the prevalence among older and younger people, risk factors like genetics and lifestyle, and the types of dementia most common in these communities. It emphasises the importance of cultural understanding in dementia care.

This resource provides information and resources on wound prevention and management. It offers clinical guidelines, educational materials, and support for health professionals, caregivers, and people affected by wounds. The focus is on best practices, evidence-based care, and promoting awareness to improve wound healing outcomes across various settings.

This resource outlines the National Roadmap for Improving the Health of People with Intellectual Disability, aiming to address health inequities. It focuses on enhancing care support, developing better models of care, improving oral health, and supporting health professionals. The roadmap includes projects on primary care, health assessments, curriculum development, and more.

This resource provides a toolkit for palliative care and end-of-life planning for people with dementia. It includes practical advice, resources, and evidence-based guidance to support health and aged care workers in delivering quality care. The toolkit covers assessment, care planning, symptom management, and communication with patients and families.

This resource provides information on the impact of dementia on oral health, outlining key issues such as increased risk of poor oral health, the effects of medications, and the importance of maintaining dental care routines. It offers practical tips for toothbrushing, denture care, and dental visits to support those living with dementia.

This guide provides practical strategies for health service organisations and clinicians to deliver comprehensive end-of-life care. It aligns with the National Safety and Quality Health Service Standards, focusing on patient-centred communication, care components, triggers for recognising end-of-life, and organisational support through leadership, education, and evaluation. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides a nationally consistent framework for advance care planning documents in Australia. It outlines principles, ethical considerations, and best practices for creating, implementing, and accessing advance care plans, including Advance Care Directives. It aims to guide policymakers, administrators, and healthcare providers in recognising people’s values, preferences, and rights regarding future care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.