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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 41 to 60 of 117 result(s)
/quality-standards/how-clean-and-disinfect-your-workplace-covid-19

How to clean and disinfect your workplace - COVID-19

Guidance
Last Updated

This resource provides detailed guidelines on cleaning and disinfecting workplaces, including aged care settings, to minimise the spread of COVID-19. It outlines cleaning procedures for different surfaces and items, the proper use of disinfectants, and disposal of materials. It supports workplace hygiene by ensuring routine and post-exposure cleaning protocols.

Author
External resource
Key Theme
Delivering comprehensive care and services, Environment, Infection prevention and control
Standard
4: The Environment
Outcomes
4.1b: Environment – services delivered other than in the individual’s home, 4.2: Infection prevention and control
How to clean and disinfect your workplace - COVID-19
/quality-standards/action-133-welcoming-environments

Action 1.33: Welcoming environments

Guidance

This resource provides guidance on creating welcoming environments in healthcare services, including aged care, to make sure Aboriginal and Torres Strait Islander people feel safe, respected, and supported. It outlines strategies for cultural safety, collaboration with communities, and improving access to care through inclusive design, training, and environmental changes. 

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Person-centred care, Delivering comprehensive care and services, Environment
Standard
1: The Individual, 4: The Environment
Outcomes
1.1: Person-centred care, 4.1b: Environment – services delivered other than in the individual’s home
Action 1.33: Welcoming environments
/quality-standards/aids-stay-independent

Aids to stay independent

Guidance

This resource provides information on aids to help people stay safe and independent at home. It includes equipment such as walking aids, bed rails, and pressure-relieving mattresses. These services are available through the Commonwealth Home Support Programme or Home Care Packages, depending on eligibility, following an assessment.

Author
External resource
Key Theme
Delivering comprehensive care and services, Environment
Standard
4: The Environment
Outcomes
4.1a: Environment – services delivered in the individual’s home
Aids to stay independent
/quality-standards/mobility-aids

Mobility aids

Guidance
Last Updated

This resource provides an overview of mobility aids, including walkers, wheelchairs, lifting aids, and electric beds, to help people move safely and independently. It explains how these devices can help with daily tasks, manage pain, and reduce injury risks. The document also includes information on accessing aids through government programs or health professionals.

Author
External resource
Key Theme
Delivering comprehensive care and services, Environment
Standard
4: The Environment
Outcomes
4.1a: Environment – services delivered in the individual’s home
Mobility aids
/quality-standards/aids-equipment-and-modifications-through-rehabilitation-appliances-program-rap

Aids, equipment and modifications through the Rehabilitation Appliances Program (RAP)

Guidance
Last Updated

This resource provides information about the Rehabilitation Appliances Program (RAP), which offers aids, equipment, and home or vehicle modifications to help veterans stay independent. It explains the types of items available, such as mobility devices, personal care aids, and home accessibility modifications, and outlines the process for accessing these services through clinical assessments.

Author
External resource
Key Theme
Delivering comprehensive care and services, Environment
Standard
4: The Environment
Outcomes
4.1a: Environment – services delivered in the individual’s home
Aids, equipment and modifications through the Rehabilitation Appliances Program (RAP)
/quality-standards/tools-and-aids-help-home

Tools and aids to help at home

Guidance
Last Updated

This resource outlines tools, aids, and technology to help people with dementia live safely and independently at home. It includes medication reminders, safety devices, communication tools, and sensory aids. The document provides guidance on selecting appropriate tools to support daily tasks, reduce stress, and maintain quality of life at home.

Author
External resource
Key Theme
Delivering comprehensive care and services, Environment
Standard
4: The Environment
Outcomes
4.1b: Environment – services delivered other than in the individual’s home
Tools and aids to help at home
/quality-standards/wounds-australia

Wounds Australia

Guidance

This resource provides information and resources on wound prevention and management. It offers clinical guidelines, educational materials, and support for health professionals, caregivers, and people affected by wounds. The focus is on best practices, evidence-based care, and promoting awareness to improve wound healing outcomes across various settings.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Wounds Australia
/quality-standards/vision-australia-clinical-tools-and-resources

Vision Australia - Clinical tools and resources

Guidance

This resource offers tools and information for clinicians supporting people with blindness or low vision across a range of settings including aged care. It includes free patient materials, brochures in multiple languages, fact sheets on eye conditions, case studies, tips on communication, assistive technology recommendations, and professional development webinars to enhance patient care and referral processes. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.”

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Vision Australia - Clinical tools and resources
/quality-standards/wound-healing-interventions

Wound Healing Interventions

Guidance
Published date

This resource provides the 2021 Australian guidelines on wound healing interventions for diabetic foot disease (DFD) and foot ulcers (DFU). It includes evidence-based recommendations for healthcare professionals on appropriate practices, such as sharp debridement, exudate control, adjunctive treatments, and decision-making pathways to enhance wound healing and improve patient outcomes.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Wound Healing Interventions
/quality-standards/training-resources-hearing-assistance-aged-care-hospitals

Training resources for hearing assistance in aged care & hospitals

Guidance

This resource provides free training materials for hearing assistance in aged care and hospital settings. It includes a Good Practice Guide, instructional video, poster series, and training modules. The resources aim to equip staff, volunteers, and family carers with knowledge to support people with hearing loss effectively.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Training resources for hearing assistance in aged care & hospitals
/quality-standards/ageing-and-dual-sensory-loss

Ageing and dual sensory loss

Guidance

This resource provides information and strategies for supporting older adults with age-related dual sensory loss or deafblindness. It includes a resource booklet and video developed to help aged care workers understand and address the needs of people with combined vision and hearing impairments to reduce isolation and enhance care.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Ageing and dual sensory loss
/quality-standards/pain-residential-aged-care-facilities-management-strategies-resources

Pain in Residential Aged Care Facilities: Management Strategies - Resources

Guidance

This resource provides downloadable tools to support the management of pain in residential aged care facilities. It covers comprehensive pain assessment, pain management strategies for communicative and non-communicative residents, complementary therapies, opioid considerations, and quality indicators, aiming to enhance care practices and improve residents' quality of life.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Pain in Residential Aged Care Facilities: Management Strategies - Resources
/quality-standards/mob-smiles-resources-and-articles-created-aboriginal-and-torres-strait-islander-australians

Mob Smiles - Resources and articles created for Aboriginal and Torres Strait Islander Australians

Guidance

This resource, Mob Smiles, provides culturally appropriate oral health information for Aboriginal and Torres Strait Islander people. It includes brochures, posters, and fact sheets tailored for different life stages such as children, teenagers, elders, and pregnant women. The content focuses on dental care, healthy habits, and oral health education.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Mob Smiles - Resources and articles created for Aboriginal and Torres Strait Islander Australians
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-faecal-incontinence

RACGP aged care clinical guide (Silver Book) - Part A - Faecal incontinence

Guidance
Last Updated

This guide addresses the assessment and management of urinary incontinence in older adults. It outlines a stepwise approach to evaluation, including identifying transient causes, detailed history-taking, medication review, and focused examination. It provides information on management including lifestyle measures, medications, bladder drainage options, and potential referral to specialists based on individual needs and the type of incontinence.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Faecal incontinence
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-urinary-incontinence

RACGP aged care clinical guide (Silver Book) - Part A - Urinary incontinence

Guidance
Last Updated

This guide addresses the assessment and management of urinary incontinence in older adults. It outlines a stepwise approach to evaluation, including identifying transient causes, detailed history-taking, medication review, and focused examination. It provides information on management including lifestyle measures, medications, bladder drainage options, and potential referral to specialists based on individual needs and the type of incontinence.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Urinary incontinence
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-falls

RACGP aged care clinical guide (Silver Book) - Part A - Falls

Guidance
Last Updated

This guide covers fall prevention and management in older adults, focusing on assessing fall risks, involving multidisciplinary teams (e.g. physiotherapists, occupational therapists), and recommending both non-pharmacological and pharmacological interventions. It includes steps for post-fall assessments, medication review, and strategies for preventing injuries, with a comprehensive approach to improving outcomes in aged care.
 

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Falls
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-mental-health

RACGP aged care clinical guide (Silver Book) - Part A - Mental health

Guidance
Last Updated

This guide addresses mental health in older adults, including social isolation, depression, anxiety, suicide risk, bipolar disorder, and schizophrenia. It provides consensus-based recommendations for tailored interventions, diagnosis through validated assessments, and management strategies that combine clinical and non-clinical approaches.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Mental health
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-dermatology

RACGP aged care clinical guide (Silver Book) - Part A - Dermatology

Guidance
Last Updated

This guide provides recommendations for dermatological care in older adults, addressing skin integrity, sun damage, bruising, and wound management. It highlights factors affecting skin health, like systemic disease, medication, and environmental exposure. It recommends regular skin assessments, non-pharmacological interventions, moisturisation, and tailored approaches for managing conditions like ulcers, pruritus, and skin cancer in aged care settings.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Dermatology
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-pain

RACGP aged care clinical guide (Silver Book) - Part A - Pain

Guidance
Last Updated

This guide provides strategies for managing pain in older adults in aged care, focusing on assessment, non-pharmacological treatments, and pharmacological interventions. It includes practice points on appropriate medication use, considerations for pain assessment tools, and recommendations for safe management, including tailored care and treatment monitoring to improve quality of life.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Pain
/quality-standards/quality-and-safety-home-services-5-key-areas-risk

Quality and safety in home services – 5 key areas of risk

Guidance, Guides
Published date

This resource provides guidance for home service providers on managing key risks in aged care services. It identifies 5 critical areas: organisational governance, care planning and assessment, clinical care, support for vulnerable consumers, and management of Home Care Package funds

Author
Aged Care Quality & Safety Commission
Key Theme
Risk management system, Delivering comprehensive care and services, Environment
Standard
2: The Organisation, 4: The Environment
Outcomes
2.4: Risk management, 4.1a: Environment – services delivered in the individual’s home
Quality and safety in home services - 5 key areas of risk