The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
European Wound Management Association - Resource Library
This resource library offers a collection of wound care materials, including publications, webinars, and e-learning modules, covering topics like wound healing, infection management, compression therapy, and advanced treatments. It provides resources for various target groups and is available in multiple languages.
This resource was developed internationally and therefore its applicability and usefulness may be limited.
Flu and COVID-19 vaccination program
This resource outlines the flu and COVID-19 vaccination program for residential aged care providers. It includes information about what services must do to take precautions to prevent and control the flu and COVID-19 and minimise infection-related risks. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
National Aged Care Mandatory Quality Indicator Program (QI Program)
This resource provides information on the National Aged Care Mandatory Quality Indicator Program (QI Program). The program gathers data on 11 quality indicators from residential aged care services to enhance care standards and outcomes for residents. It includes resources, quick guides, consultation papers, and surveys for improving quality indicators in both residential and in-home aged care services.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
About the Food, Nutrition and Dining Hotline – provider and worker fact sheet
This resource provides information about the Food, Nutrition, and Dining Hotline, which offers advice and addresses concerns regarding food and dining in aged care. It allows aged care providers, staff, residents, families, and carers to raise issues about nutrition, menu planning, and dining experiences to improve quality and care outcomes. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Ensuring first aid capabilities to manage choking risk in residential aged care
This page provides guidance for residential aged care services on managing choking risks. It advises 24/7 first aid capabilities, staff training on choking incidents, the use of suction devices, and understanding that advance care directives do not prevent the administering of first aid. The alert also recommends collaborating with speech pathologists, documenting discussions, and managing choking events through incident review and support.
Creating behaviour support plans that better support residents
This document outlines the development of behaviour support plans (BSPs) in aged care, focusing on person-centred assessments, identification of triggers, tailored strategies, and regular reviews. It highlights the involvement of healthcare professionals and adherence to care principles to effectively manage residents’ behavioural changes and improve their quality of life.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Restrictive practices provider resources
This resource offers guidance and tools for aged care providers on managing restrictive practices. It emphasises using restrictive practices as a last resort, obtaining informed consent, and developing behaviour support plans. The materials include fact sheets, regulatory updates, webinars, and decision-making tools to ensure compliance with legislation and promote person-centred care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Dementia-friendly environments - Dining areas, kitchens and eating
This resource provides guidelines for creating dementia-friendly dining and kitchen spaces, emphasising sensory engagement, personalised meal experiences, and a home-like environment. It includes practical adjustments for lighting, noise, seating, and social interaction to enhance dining enjoyment.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia enabling environments
The Dementia Enabling Environments website, developed by Alzheimer's WA, provides guidance and resources to help create enabling environments for a person living with dementia. It includes design principles for different environment types, include home and residential aged care facilities.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Food, nutrition & dining - information for providers
This resource provides information and support for aged care providers to improve food, nutrition, and dining services. It includes guidance on meeting nutritional standards, promoting resident choice, and ensuring a positive dining experience. The resource also offers tools for monitoring food quality, addressing dietary needs, and enhancing overall meal service delivery. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.
Food, nutrition & dining - information for workers
This resource provides guidance for aged care workers on improving food, nutrition, and dining experiences for residents. It covers meal preparation, resident engagement in food choices, safe food handling, and the importance of nutrition in promoting wellbeing. The resource offers practical tips for ensuring meals meet individual dietary needs and preferences. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Eat for health: Healthy eating when you're older
This resource provides guidance on healthy eating for older adults, emphasising nutrient-dense foods while limiting energy-dense options. It highlights the importance of consuming a variety of foods from the 5 food groups, maintaining a healthy weight, staying physically active, and managing dietary needs for chronic conditions. It also includes tips for food safety and preventing malnutrition.
Partnering in care - Caring together
This resource outlines the Partnerships in Care (PiC) programme, which encourages family and friends to support companionship and care for people in aged care, even during outbreak situations. It provides guidance on infection control, visitation protocols, and formal engagement with care activities to enhance resident well-being in a safe, structured manner.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
National Roadmap for Improving the Health of People with Intellectual Disability
This resource outlines the National Roadmap for Improving the Health of People with Intellectual Disability, aiming to address health inequities. It focuses on enhancing care support, developing better models of care, improving oral health, and supporting health professionals. The roadmap includes projects on primary care, health assessments, curriculum development, and more.
Renewal of registration audit guide
This guide helps you prepare for and take part in a renewal of registration audit.
It describes:
- the purpose of audits and how they inform (help us make) registration decisions
- the 3 stages of the audit process (initiation, delivery, reporting)
- what to expect and what to do at each stage
- the types of evidence we consider during audits
- how we define our audit ratings
- the audit tools we use
- other relevant resources.
Renewal of registration audit guide (PDF 471.25 KB)
Variation of registration audit
This guide helps you prepare for and take part in a variation of registration audit.
It describes:
- the purpose of audits and how they inform (help us make) registration decisions
- the 3 stages of the audit process (initiation, delivery, reporting)
- what to expect and what to do at each stage
- the types of evidence we consider during audits
- how we define our audit ratings
- the audit tools we use
- other relevant resources.
Variation of registration audit (PDF 434.03 KB)
How an aged care advocate can help you
If you are concerned about the quality of the aged care service you or the person you represent is receiving, an advocacy service may be able to help.
How an aged care advocate can help you – fact sheet (PDF 267.87 KB)
Infection prevention and control - ACSQH
This resource provides guidelines to reduce infection transmission risks in healthcare settings. It provides information on standard and transmission-based precautions, specific diseases or conditions, other infection prevention and control strategies and promotional resources practices such as hand hygiene, use of personal protective equipment, and environmental cleaning.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
First Nations - Stakeholder Communications Toolkit
This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members
Coronavirus (COVID-19) cleaning and disinfection for health and residential aged care homes
This resource provides cleaning and disinfection guidance for health and residential aged care homes to reduce the transmission of COVID-19. It outlines cleaning protocols, frequency, and the use of appropriate disinfectants, ensuring safety for staff and residents. The document also covers procedures for cleaning after suspected or confirmed COVID-19 cases.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
