The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
First Nations - Stakeholder Communications Toolkit
This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members
Quality care advisory body fact sheet
Explains the quality care advisory body obligations, including who must be on the advisory body and what actions, reports and feedback are required.
Quality care advisory body fact sheet (PDF 196.24 KB)
Provider governance
This page outlines governance requirements for registered aged care providers. It includes governance obligations, information about the Governing for Reform in Aged Care Program and guidance on key processes and definitions.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Membership of governing bodies fact sheet
Explains the governing body membership requirements, including what ‘independent non-executive’ and ‘clinical care experience’ mean, and how to apply for a determination if you can’t meet one or both requirements.
Membership of governing bodies fact sheet (PDF 214.43 KB)
Provider governance checklist
Provides a way for you to identify which governance obligations apply to your registration category, and to plan and record the actions and review dates you need to meet them.
Provider governance checklist (PDF 370.5 KB)
Guidelines for pharmacists supporting Aboriginal and Torres Strait Islander peoples with medicines management
This resource describes the professional obligations of pharmacists when supporting Aboriginal and Torres Strait Islander peoples with culturally safe and responsive care and medicines management. It includes information about appropriate and effective processes, desired behaviour or minimum standards of good practice and information about duties and responsibilities.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
National Aged Care Design Principles and Guidelines
This guide provides guidance on different systems and tools that can be used in residential aged care and community settings. It includes topics such as clinical handover and continuity of care (medication management), information technology systems, My Aged Care, quality improvement, and more. This resource complements Part A: Common clinical conditions in aged care and Part B: General approaches to aged care of the RACGP aged care clinical guide (Silver Book).
National Dementia Action Plan
This action plan outlines practical steps to improve the experiences of people living with dementia, their carers, and families in Australia. It aims to guide government policies, improve care services, raise awareness, and integrate support systems over the next 10 years, incorporating feedback from public consultations and stakeholders.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Creating safe and inclusive care for Forgotten Australians and Care Leavers
This resource provides guidance for creating safe, inclusive aged care for Forgotten Australians and Care Leavers, focusing on trauma-informed practices. It supports providers in recognising unique needs, avoiding re-traumatisation, and promoting respect and sensitivity in care environments.
National Aged Care Mandatory Quality Indicator Program (QI Program)
This resource provides information on the National Aged Care Mandatory Quality Indicator Program (QI Program). The program gathers data on 11 quality indicators from residential aged care services to enhance care standards and outcomes for residents. It includes resources, quick guides, consultation papers, and surveys for improving quality indicators in both residential and in-home aged care services.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
National Aboriginal and Torres Strait Islander Flexible Aged Care Program
This resource provides information on the National Aboriginal and Torres Strait Islander Flexible Aged Care Program. The program funds flexible and culturally appropriate aged care services for Aboriginal and Torres Strait Islander communities, mainly in rural and remote areas. It covers service provider requirements, funding processes, and adaptations to ongoing aged care reforms.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
