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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 121 to 124 of 124 result(s)
/quality-standards/antimicrobial-stewardship-self-assessment-tool-and-user-guide

Antimicrobial Stewardship Self-Assessment Tool and User Guide

Guides, Tool
Published date

This tool and user guide supports residential aged care services in self-assessing their antimicrobial stewardship (AMS) practices. It covers AMS governance, policies, education, monitoring, and feedback, aiming to improve antibiotic use and reduce risks associated with antimicrobial resistance. The resources helps identify gaps and develop action plans to enhance AMS activities and patient care. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
5: Clinical Care
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services
AMS tool
/quality-standards/goal-planning-tool

Goal planning tool

Guides, Tool
Published date

This resource is a goal planning tool designed to support aged care providers in improving food, dining, nutrition, and consumer choice. It helps providers set objectives, track progress, and implement actions to enhance service quality, ensuring that people’s preferences and dietary needs are consistently met​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Goal planning tool  (PDF  899.52 KB)
Author
Aged Care Quality & Safety Commission
Key Theme
Choice, independence and quality of life, Assessment and planning
Standard
3: The Care and Services, 1: The Individual
Outcomes
3.1 Assessment and planning, 1.3: Choice, independence and quality of life
Goal planning document with an orange header and two tables with four columns and three rows
/quality-standards/how-aged-care-advocate-can-help-you

How an aged care advocate can help you

Fact sheet
Published date
Last Updated

If you are concerned about the quality of the aged care service you or the person you represent is receiving, an advocacy service may be able to help.

Author
Aged Care Quality & Safety Commission
Key Theme
Feedback and complaints management system, Choice, independence and quality of life
Standard
2: The Organisation, 1: The Individual
Outcomes
2.6b: Complaints and feedback management for individuals, 1.3: Choice, independence and quality of life
How an aged care advocate can help you
/quality-standards/infection-prevention-and-control-acsqh

Infection prevention and control - ACSQH

Guidance
Published date

This resource provides guidelines to reduce infection transmission risks in healthcare settings. It provides information on standard and transmission-based precautions, specific diseases or conditions, other infection prevention and control strategies and promotional resources practices such as hand hygiene, use of personal protective equipment, and environmental cleaning. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
5: Clinical Care, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 4.2: Infection prevention and control
Infection prevention and control