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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 121 to 139 of 139 result(s)
/quality-standards/antimicrobial-stewardship-self-assessment-tool-and-user-guide

Antimicrobial Stewardship Self-Assessment Tool and User Guide

Guides, Tool
Published date

This tool and user guide supports residential aged care services in self-assessing their antimicrobial stewardship (AMS) practices. It covers AMS governance, policies, education, monitoring, and feedback, aiming to improve antibiotic use and reduce risks associated with antimicrobial resistance. The resources helps identify gaps and develop action plans to enhance AMS activities and patient care. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services
AMS tool
/quality-standards/audit-evidence-collection-tool-aect-registration

Audit Evidence Collection Tool (AECT) – Registration

Tool
Published date
Last Updated

Organisations or persons must complete the Audit Evidence Collection Tool (AECT) – Registration as part of the initial registration audit. This is compulsory for organisations or persons applying for registration in categories 4, 5 and 6 from 1 November 2025.

The registration audit helps us to understand if the organisation or person can conform with the related strengthened Aged Care Quality Standards. 

We use this tool to collect evidence about:

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Audit evidence collection tool
/quality-standards/audit-evidence-collection-tool-aect-renewal

Audit Evidence Collection Tool (AECT) – Renewal

Tool
Published date
Last Updated

Providers must complete the Audit Evidence Collection Tool (AECT) – Renewal as part of a renewal audit in registration categories 4, 5 and 6. This is compulsory for providers from 1 November 2025.

Providers only need to complete this tool once as part of the audit program.

The renewal audit helps us to understand if the provider can conform with the related strengthened Aged Care Quality Standards.

We use this tool to collect evidence about:

  • your systems and processes
  • how you deliver high-quality care to older people.
Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Draft audit evidence tool - renewal
/quality-standards/audit-evidence-collection-tool-aect-variation

Audit Evidence Collection Tool (AECT) – Variation

Tool
Published date
Last Updated

Providers must complete the Audit Evidence Collection Tool (AECT) – Variation as part of a variation audit, where they are asking to add categories 4, 5 or 6 to their registration. This is compulsory for providers from 1 November 2025.

The variation audit helps us to understand if the provider can conform with the related strengthened Aged Care Quality Standards. 

We use this tool to collect evidence about:

  • the systems and processes you will establish
  • how you will deliver high-quality care to older people.
Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Draft audit evidence tool - variation
/quality-standards/renewal-registration-audit-guide

Renewal of registration audit guide

Guidance
Published date
Last Updated

This guide helps you prepare for and take part in a renewal of registration audit.

It describes:

  • the purpose of audits and how they inform (help us make) registration decisions
  • the 3 stages of the audit process (initiation, delivery, reporting)
  • what to expect and what to do at each stage
  • the types of evidence we consider during audits
  • how we define our audit ratings
  • the audit tools we use
  • other relevant resources.
Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Renewal of  registration  audit guide
/quality-standards/variation-registration-audit

Variation of registration audit

Guidance
Published date
Last Updated

This guide helps you prepare for and take part in a variation of registration audit.

It describes:

  • the purpose of audits and how they inform (help us make) registration decisions
  • the 3 stages of the audit process (initiation, delivery, reporting)
  • what to expect and what to do at each stage
  • the types of evidence we consider during audits
  • how we define our audit ratings
  • the audit tools we use
  • other relevant resources.
Variation of registration audit  (PDF  434.03 KB)
Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Variation of registration audit
/quality-standards/infection-prevention-and-control-acsqh

Infection prevention and control - ACSQH

Guidance
Published date

This resource provides guidelines to reduce infection transmission risks in healthcare settings. It provides information on standard and transmission-based precautions, specific diseases or conditions, other infection prevention and control strategies and promotional resources practices such as hand hygiene, use of personal protective equipment, and environmental cleaning. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 4.2: Infection prevention and control
Infection prevention and control
/quality-standards/liquidity-calculator-registered-providers-aged-care-sector

Liquidity calculator for registered providers in the aged care sector

Tool
Published date
Last Updated

This calculator informs registered providers of the minimum level of liquid assets they are required to hold calculated based on Quarterly Financial Report (QFR) financial statements.

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Liquidity calculator
/quality-standards/new-financial-and-prudential-standards

The new Financial and Prudential Standards

Guidance, Guides
Published date

The new Financial and Prudential Standards will be introduced with the commencement of the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers. Registered providers must comply with the Financial and Prudential Standards that apply to them as a condition of their registration.

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
New financial and prudential standards
/quality-standards/government-support-providers-and-workers

Government support for providers and workers

Guidance
Last Updated

This resource outlines government support for aged care providers managing COVID-19 outbreaks. It covers information on infection prevention measures, vaccination assistance, and mental health resources to help providers maintain care quality and safety during outbreaks.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Government support for providers and workers
/quality-standards/infection-prevention-and-control-aged-care-cognitive-decline-and-dementia

Infection prevention and control in aged care - Cognitive decline and dementia

Guidance, Guides
Published date

How to create an environment with strong infection prevention and control practices while continuing to provide a positive experience for people with cognitive decline and dementia.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care, 4: The Environment
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services, 5.6 Cognitive impairment  
IPC dementia coverpage
/quality-standards/antimicrobial-stewardship

Antimicrobial stewardship

Guidance

This resource addresses antimicrobial stewardship (AMS) in aged care, focusing on optimising antimicrobial use to combat antimicrobial resistance. It includes tools, self-assessment guides, and quality improvement strategies to reduce inappropriate antibiotic use, particularly for urinary tract infections. It supports providers in improving infection prevention and control within their services.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services
Antimicrobial stewardship
/quality-standards/quality-care-advisory-body-fact-sheet-0

Quality care advisory body fact sheet

Fact sheet
Published date

Explains the quality care advisory body obligations, including who must be on the advisory body and what actions, reports and feedback are required.

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.1: Partnering with individuals, 2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures
quality care advisory body thumbnail
/quality-standards/provider-governance

Provider governance

Guidance

This page outlines governance requirements for registered aged care providers. It includes governance obligations, information about the Governing for Reform in Aged Care Program and guidance on key processes and definitions. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures
Provider governance page thumbnail
/quality-standards/membership-governing-bodies-fact-sheet

Membership of governing bodies fact sheet

Fact sheet
Published date

Explains the governing body membership requirements, including what ‘independent non-executive’ and ‘clinical care experience’ mean, and how to apply for a determination if you can’t meet one or both requirements. 

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures
Membership of governing bodies thumbnail
/quality-standards/provider-governance-checklist-0

Provider governance checklist

Fact sheet
Published date

Provides a way for you to identify which governance obligations apply to your registration category, and to plan and record the actions and review dates you need to meet them.

Provider governance checklist  (PDF  370.5 KB)
Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures
Provider governance checklist thumbnail
/quality-standards/new-aged-care-infection-prevention-and-control-guide-webinar

New Aged Care Infection Prevention and Control Guide – Webinar

Webinar
Published date

This resource provides an overview of a webinar discussing the new Aged Care Infection Prevention and Control (IPC) Guide. It explains how aged care providers can apply infection prevention principles to minimise risks, meet the Aged Care Quality Standards, and develop local IPC policies and procedures tailored to their services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
New Aged Care Infection Prevention and Control Guide – Webinar
/quality-standards/care-delivery-evidence-collection-tool-cdect-residential-category-6

Care Delivery Evidence Collection Tool (CDECT) – Residential (Category 6)

Tool
Published date
Last Updated

Providers must complete this tool as part of a renewal audit in registration category 6. 

The CDECT – Residential must be completed once for each category 6 service. 

We use this tool to collect evidence about the residential care home.

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
CDECT – Residential (Category 6) thumbnail
/quality-standards/care-delivery-evidence-collection-tool-cdect-care-delivery-location-category-4-5

Care Delivery Evidence Collection Tool (CDECT) – Care delivery location (Category 4 & 5)

Tool
Published date
Last Updated

Providers must complete this tool as part of a renewal audit in registration categories 4 and 5. 

We will identify a targeted sample of care delivery locations (Category 4 & 5). You will be notified of this sample and the CDECT – Care delivery location must only be completed for these targeted sample locations. 

We use this tool to collect evidence about care and services delivered in a home or community setting.

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
CDECT – Care delivery location (Category 4 & 5) thumbnail