The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Consumer advisory body welcome letter template
A welcome letter template that consumer advisory body members can use to communicate with new members.
Consumer advisory body welcome letter template (DOCX 3.8 MB)
Consumer advisory body meeting agenda template
A template that consumer advisory body members can use to plan their meeting agendas.
Consumer advisory body meeting agenda template (DOCX 2.39 MB)
Consumer advisory body minutes template
A template that consumer advisory body members can use in their meetings to take minutes.
Consumer advisory body minutes template (DOCX 2.4 MB)
Infection prevention and control in aged care - Cognitive decline and dementia
How to create an environment with strong infection prevention and control practices while continuing to provide a positive experience for people with cognitive decline and dementia.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards
Antimicrobial stewardship
This resource addresses antimicrobial stewardship (AMS) in aged care, focusing on optimising antimicrobial use to combat antimicrobial resistance. It includes tools, self-assessment guides, and quality improvement strategies to reduce inappropriate antibiotic use, particularly for urinary tract infections. It supports providers in improving infection prevention and control within their services.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Statement of Rights - Workers
This resource provides information for providers about the Statement of Rights. The Statement of Rights promote quality and safe care for older persons accessing, or seeking to access, funded aged care services. The rights help to ensure that older people and their needs are at the centre of the new aged care system.
This page includes information about what the Statement of Rights means for providers, and has links to additional resources about the rights, including videos and fact sheets.
Statement of Rights - Providers
This resource provides information for providers about the Statement of Rights. The Statement of Rights promote quality and safe care for older persons accessing, or seeking to access, funded aged care services. The rights help to ensure that older people and their needs are at the centre of the new aged care system.
This page includes information about what the Statement of Rights means for providers, and has links to additional resources about the rights, including videos and fact sheets.
New Aged Care Infection Prevention and Control Guide – Webinar
This resource provides an overview of a webinar discussing the new Aged Care Infection Prevention and Control (IPC) Guide. It explains how aged care providers can apply infection prevention principles to minimise risks, meet the Aged Care Quality Standards, and develop local IPC policies and procedures tailored to their services.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Right-based and person-centred care - what it means for older people video
This video explains what right-based and person-centred care means and how you can work with your provider to achieve it.
Creating safe and inclusive care for Forgotten Australians and Care Leavers
This resource provides guidance for creating safe, inclusive aged care for Forgotten Australians and Care Leavers, focusing on trauma-informed practices. It supports providers in recognising unique needs, avoiding re-traumatisation, and promoting respect and sensitivity in care environments.
