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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 161 to 180 of 502 result(s)
/quality-standards/aged-care-financial-report

Aged Care Financial Report

Guidance
Last Updated

This resource outlines the mandatory Aged Care Financial Report (ACFR) for approved aged care providers. It details reporting requirements for residential care, home care, multi-purpose services, and short-term restorative care. Providers must submit financial data on income, expenses, and compliance statements to receive government funding. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
/quality-standards/aged-care-infection-prevention-and-control-guide-summary-resource

The Aged Care Infection Prevention and Control Guide: summary resource

Guidance
Published date

This summary provides an overview of the Aged Care Infection Prevention and Control (IPC) Guide. It includes key topics such as IPC systems, risk assessment, standard and transmission-based precautions, staff health and safety, antimicrobial stewardship, and continuous quality improvement. It supports aged care providers in maintaining infection control standards​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
The Aged Care Infection Prevention and Control Guide: summary resource
/quality-standards/australian-immunisation-handbook

The Australian Immunisation Handbook

Guidance
Last Updated

This resource provides clinical advice for health professionals on the safe and effective use of vaccines. It includes guidelines for vaccine administration, special risk groups, and updates on vaccine-preventable diseases. The handbook is a comprehensive reference for ensuring the best immunisation practices, particularly important in protecting vulnerable populations, including those in aged care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
The Australian Immunisation Handbook
/quality-standards/aura-2023-highlights-aged-care

AURA 2023 Highlights for Aged care

Fact sheet
Published date

This resource summarises key findings from the AURA 2023 report, focusing on antimicrobial use and resistance in aged care. It provides priorities for action to reduce inappropriate prescriptions, promote antimicrobial stewardship, and improve infection prevention and control in aged care settings, aligning with quality standards to enhance care for older people. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
AURA 2023 Highlights for Aged care
/quality-standards/aged-care-infection-prevention-and-control-guide

The Aged Care Infection Prevention and Control Guide

Guidance
Published date

This resource outlines the basic principles of infection prevention and control and explains how to apply these principles using a risk-based approach. The guide supports implementation of the strengthened Aged Care Quality Standards. It is a supplementary resource for the Australian Guidelines for the Prevention and Control of Infection in Healthcare for aged care settings. 

This resource may refer to information that will be updated from 1 November 2025.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.1a: Environment – services delivered in the individual’s home, 4.1b: Environment – services delivered other than in the individual’s home, 5.2: Preventing and controlling infections in delivering clinical care services
The Aged Care Infection Prevention and Control Guide
/quality-standards/aged-care-volunteer-visitors-scheme-acvvs

Aged Care Volunteer Visitors Scheme (ACVVS)

Guidance
Last Updated

This resource explains the Aged Care Volunteer Visitors Scheme (ACVVS), which connects volunteers with older people to provide companionship and reduce social isolation. It details how to become a volunteer, request a visitor, and outlines the scheme's benefits for both recipients and volunteers in aged care settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
7: The Residential Community
Outcomes
7.1: Daily living
Aged Care Volunteer Visitors Scheme (ACVVS)
/quality-standards/ariia-knowledge-and-implementation-hub-resources

ARIIA Knowledge and Implementation Hub - Resources

Guidance
Last Updated

The ARIIA Resources Hub is an evidence-based guide that supports innovation across the aged care sector. It provides a comprehensive collection of tools, guidelines, and frameworks for aged care providers, focusing on technology adoption, clinical standards, and care improvement strategies. The hub offers resources to enhance service quality and support the digital transformation of aged care.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Standard
4: The Environment, 3: The Care and Services, 5: Clinical Care, 2: The Organisation, 1: The Individual, 4: The Environment, 7: The Residential Community
ARIIA Knowledge and Implementation Hub - Resources
/quality-standards/aged-care-service-requirements

Aged care service requirements

Guidance

This resource provides information on aged care service requirements, helping providers understand their obligations for delivering various types of care, including residential, home, and flexible care. It outlines the essential responsibilities for ensuring quality care and compliance with aged care standards, supporting independent living and tailored care approaches​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Aged care service requirements
/quality-standards/comprehensive-care-clinical-assessment-and-diagnosis-key-actions-health-service-organisations

Comprehensive Care - Clinical assessment and diagnosis - Key actions for health service organisations

Fact sheet
Published date

This resource provides actions for health service organisations to support clinical assessment and diagnosis, promoting a person-centred approach and comprehensive care planning. It highlights training, clear communication of roles, and systems for documenting diagnoses and care plans. 

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 5.4: Comprehensive care
Comprehensive Care - Clinical assessment and diagnosis - Key actions for health service organisations
/quality-standards/comprehensive-care-clinical-assessment-and-diagnosis-key-actions-clinicians

Comprehensive Care - Clinical assessment and diagnosis - Key actions for clinicians

Fact sheet
Published date

This resource provides actions for health service organisations to support clinical assessment and diagnosis, promoting a person-centred approach and comprehensive care planning. It highlights training, clear communication of roles, and systems for documenting diagnoses and care plans. 

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 5.4: Comprehensive care
Comprehensive Care - Clinical assessment and diagnosis - Key actions for clinicians
/quality-standards/covid-19-resources-health-professionals-including-aged-care-providers-pathology-providers-and-health-care-managers

COVID-19 resources for health professionals, including aged care providers, pathology providers and health care managers

Fact sheet, Guidance
Last Updated

This resource offers COVID-19 guidance for health professionals and aged care providers. It includes information on managing outbreaks, infection control, PPE use, and telehealth services. These resources support safe and effective care delivery while ensuring compliance with guidelines during the pandemic in aged care settings.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
COVID-19 resources for health professionals, including aged care providers, pathology providers and health care managers
/quality-standards/covid-19-advice-health-professionals

COVID-19 advice for health professionals

Guidance
Last Updated

This resource offers COVID-19 guidance for health professionals, including infection prevention, antiviral treatments, and telehealth services. It advises on managing high-risk patients, accessing personal protective equipment (PPE), and maintaining hygiene standards. It is essential for ensuring safe healthcare delivery, particularly in aged care settings during the pandemic. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
COVID-19 advice for health professionals
/quality-standards/dining-residential-aged-care-tips-and-tricks-fact-sheet

Dining in residential aged care - tips and tricks fact sheet

Fact sheet
Published date

This fact sheet provides practical tips for enhancing dining experiences in residential aged care settings. It offers guidance on food presentation, meal assistance, creating a respectful and enjoyable atmosphere, supporting independence, and providing culturally appropriate dining options. The aim is to improve mealtime satisfaction while maintaining older peoples' dignity and people's preferences. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Standard
6: Food and Nutrition
Outcomes
6.1: Partnering with individuals on food and drinks
Image of Dining in residential aged care - tips and tricks fact sheet
/quality-standards/end-life-care-last-days-life

End-of-life care - Last days of life

Fact sheet
Published date

This resource provides guidance on end-of-life care during the last days of life, relevant for aged care settings. It focuses on maintaining comfort, managing symptoms, and reducing unnecessary interventions. Clinicians are supported in offering compassionate care, addressing potential emergencies, and involving family members while ensuring that older people are treated with dignity during their final days. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
End-of-life care - Last days of life
/quality-standards/end-life-care-clinical-basics

End-of-life care - clinical basics

Fact sheet
Published date

This resource provides key actions for clinicians delivering end-of-life care. It highlights the shift from curative to palliative approaches, emphasising communication, patient dignity, symptom management, medication review, and decision-making. It includes strategies for managing common symptoms and minimising risks to ensure safe, high-quality care in the last days of life. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
End-of-life care - clinical basics
/quality-standards/digital-transformation-aged-care-sector

Digital transformation for the aged care sector

Guidance
Last Updated

This resource outlines the digital transformation agenda for the aged care sector in Australia, focusing on creating a consolidated, sustainable, and modern IT network. It includes strategies for improving connections between clients, providers, and the government, offering webinars and resources to support this transition. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.7: Information management
Digital transformation for the aged care sector
/quality-standards/education-training

Education & training

Guidance

This resource provides information on the educational content offered to aged care providers and workers. It includes online learning modules, workshops, and access to a resource library, aimed at promoting high-quality care and compliance with legislative changes. The content supports continuous learning and professional development. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.9: Human resource management
Education & training
/quality-standards/dignity-risk

Dignity of Risk

Guidance
Last Updated

This resource provides guidance on the concept of dignity of risk. It includes information about how to reframe thinking and ways you can support dignity of risk. The resource highlights the importance of choice and independence, and supporting someone to do what they want safely.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Standard
1: The Individual, 7: The Residential Community
Outcomes
1.3: Choice, independence and quality of life, 7.1: Daily living
Dignity of Risk
/quality-standards/fact-sheet-principles-safe-and-high-quality-transitions-care

Fact sheet - Principles of safe and high-quality transitions of care

Fact sheet
Published date

This resource outlines the principles for safe and high-quality transitions of care, emphasising person-centred care, multidisciplinary collaboration, and effective communication. It highlights the need for secure documentation, continuity of care, and coordination among healthcare teams to make sure smooth transitions and minimise risks during transfers between care providers. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
3: The Care and Services, 7: The Residential Community
Outcomes
3.4: Planning and coordination of funded aged care services, 7.2: Transitions
Fact sheet - Principles of safe and high-quality transitions of care
/quality-standards/essential-element-2-identifying-goals-care

Essential element 2: Identifying goals of care

Guidance
Last Updated

This resource guides providers in identifying and setting goals of care with patients through shared decision-making. It fosters collaboration between patients, family, and healthcare teams to clarify expectations and establish personalised clinical and personal care objectives.

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
Essential element 2: Identifying goals of care