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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 4 of 4 result(s)
/quality-standards/national-safety-and-quality-health-service-standards-second-edition

National Safety and Quality Health Service Standards (second edition)

Guidance
Last Updated

This resource outlines the second edition of the National Safety and Quality Health Service (NSQHS) Standards. It aims to protect people from harm and improve healthcare quality. The 8 standards cover areas like clinical governance, infection control, and medication safety, supporting aged care providers in meeting safety and quality expectations. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions, Corporate and clinical governance
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
National Safety and Quality Health Service Standards (second edition)
/quality-standards/national-model-clinical-governance-framework

National Model Clinical Governance Framework

Guidance
Last Updated

This framework provides a consistent national approach to clinical governance in healthcare, focusing on governance structures, leadership, culture, safety and quality improvement systems, clinical performance, care environment, and consumer partnerships. It supports healthcare organisations in developing systems to ensure accountability, safety, quality of care, and continuous improvement, following the NSQHS Standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions, Corporate and clinical governance, Information management system, Workforce and human resources management
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
National Model Clinical Governance Framework
/quality-standards/knowledge-and-implementation-hub-clinical-governance

Knowledge and Implementation Hub - Clinical governance

Guidance
Last Updated

This resource discusses clinical governance in aged care, highlighting its importance in delivering safe, high-quality care. It includes evidence-based resources, themes on governance like leadership, culture, consumer partnerships, and workforce strategies, and provides access to research projects, reviews, and practical guidance to support care quality improvements.

Author
External resource
Key Theme
Care coordination and transitions, Corporate and clinical governance, Information management system, Workforce and human resources management
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
Knowledge and Implementation Hub - Clinical governance
/quality-standards/national-clinical-terminology-service

National Clinical Terminology Service

Guidance

This resource provides information for healthcare providers on digital health tools and initiatives. It covers services such as My Health Record, secure messaging, electronic prescriptions, and telehealth. It supports providers in using digital technologies to enhance healthcare delivery and improve patient outcomes.

Author
External resource
Key Theme
Care coordination and transitions, Information management system, Corporate and clinical governance
Standard
2: The Organisation, 5: Clinical Care
Outcomes
2.7: Information management, 5.1: Clinical governance
This resource provides information for healthcare providers on digital health tools and initiatives. It covers services such as My Health Record, secure messaging, electronic prescriptions, and telehealth. It supports providers in using digital technologies to enhance healthcare delivery and improve patient outcomes.