Quality Standards Resource Centre

This resource describes the Good Spirit Good Life (GSGL) framework for assessing the quality of life of older Aboriginal people, focusing on culturally important factors such as connection to Country, family, and spirituality. It includes tools for both self-reporting and carer-assisted reporting.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource offers practical guidance on effective engagement with older people, highlighting diverse communication methods, cultural sensitivity, and inclusive strategies to capture meaningful input. It supports collaborative relationships and respectful dialogue with older people in decision-making processes.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides guidance on minimising the spread of COVID-19, including aged care settings. It outlines vaccine information, risk assessments, physical distancing, hygiene and rapid antigen testing in the workplace. It also contains key resources such as signage, posters and translated information.

This resource outlines processes to maintain a clean, safe, and hygienic environment in healthcare, including aged care. It provides guidance on infection control, environmental cleaning, and staff training to reduce risks and make sure high-quality care. The document also covers responding to environmental risks, maintaining equipment, and infection prevention practices. 

This resource outlines procedures for reprocessing reusable medical equipment and devices to minimise infection risks. It covers processes for ensuring compliance with national and international standards, maintaining traceability, and managing reprocessing for novel infections. It also highlights the importance of proper storage, transport, and workforce training to support safe reprocessing. This resource may apply to healthcare contexts outside of aged care. 

This resource provides guidance on creating welcoming environments in healthcare services, including aged care, to make sure Aboriginal and Torres Strait Islander people feel safe, respected, and supported. It outlines strategies for cultural safety, collaboration with communities, and improving access to care through inclusive design, training, and environmental changes. 

This resource offers a range of environmental cleaning and infection prevention tools for healthcare settings, including guidelines for small organisations, cleaning audits, product selection, and emerging cleaning technologies. It supports aged care providers in maintaining clean, hygienic environments, helping them comply with infection control standards and ensure safety.​ 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a guide for meaningful consultation with people living with dementia, their families, and carers. It covers planning, ethical considerations, communication methods, and ways to improve accessibility. The guide offers strategies to ensure the voices of those living with dementia are respected, valued, and effectively integrated into decision-making processes.

This resource presents the Draft National Consumer Engagement Strategy for Health and Wellbeing, which aims to foster partnerships between health policymakers and communities. It is designed to involve people and communities in the development and implementation of preventive health policies. The strategy supports policymakers and program developers in engaging effectively with consumers to achieve improved health outcomes across Australia. 

This resource provides a guide for engaging consumers and carers in mental health services. It outlines steps for involving people in decision-making, service design, and evaluation. The guide emphasises co-design, leadership, and dedicated resources to create a person-centred approach that improves care and service outcomes.