Quality Standards Resource Centre

This resource outlines key actions to improve medication safety during transitions of care, focusing on reducing medication discrepancies and patient harm. It emphasises structured reconciliation, workforce training, patient engagement, and enhanced information systems.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

This resource provides guidance on safe medication management in polypharmacy, focusing on patient-centred approaches, team collaboration, and systematic reviews for people with long-term conditions. It includes tools and case studies to support health professionals.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

The Translating and Interpreting Service (TIS National) provides interpreting support for people with limited English proficiency and agencies requiring assistance to communicate with non-English-speaking clients. Services include telephone, on-site, and video interpreting, with options for both government and fee-paying clients across Australia.

This toolkit provides guidance for organisations on implementing trauma-informed care practices, aiming to improve safety, trust, and empowerment in care settings. It outlines strategies to adapt policies, environments, and staff approaches to better support people with trauma histories in various care environments.

This survey resource provides a framework for assessing antimicrobial prescribing practices in aged care and other health settings. It supports health facilities in evaluating the appropriateness of antimicrobial use through audit tools and data collection, contributing to antimicrobial stewardship and improved patient care quality.

This resource provides practical tools for aged care governing bodies and executives to support governance processes. It includes templates for audit planning, risk management, performance reporting, and compliance monitoring, helping providers ensure effective oversight and decision-making aligned with the Aged Care Quality Standards​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides quarterly reports on the performance of the aged care sector, including data on residential care audits, home services quality reviews, complaints, and Serious Incident Response Scheme notifications. The reports offer insights into sector-wide performance and help providers monitor compliance and improve service quality​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

This is an Infection and Prevention Control (IPC) resource tool. This tool can be used by both residential and home care providers to access key pieces of information and reference materials on infection prevention and control. The tool provides access to specific information by selecting a relevant topic and sub-topic. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This report reviews validated tools for measuring quality of life, consumer satisfaction, and experience in aged care, assessing their suitability for residential and home care. It provides an evidence-based ranking of tools to support aged care providers in quality improvement, accountability, and aligning with the National Aged Care Quality Indicator Program. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a sample of what a partner agreement might look like. It can be used as a template. This document has been created to support aged care providers and individuals where all parties would like to put an agreement in place. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This calculator informs registered providers of the minimum level of liquid assets they are required to hold calculated based on Quarterly Financial Report (QFR) financial statements.

This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members