The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Aboriginal and Torres Strait Islander Discussion Starter – Working Out What’s Right For You
This resource includes information and tools to support thinking and talking about wishes and preferences for care at the end of life. This resource has been developed for Aboriginal and/or Torres Strait Islander peoples, their community, and those working with them. The resource also includes information about identifying decision makers and advance care planning.
palliAGED - Practice Centre
This resource provides information for care workers about palliative care. The Practice Centre provides links to, and information about, tools and resources to use in practice and improve care and outcomes in palliative care. It includes sections on improving practice, symptoms, medicines and tipsheets.
Palliative Care Australia
This resource is the Palliative Care Australia website. The website contains targeted guidance and resources for service providers and health care professionals. The resource also includes information about the National Palliative Care Standards, which provide guidance on best practice palliative care in different settings.
palliAGED - Evidence Centre
This resource provides evidence-based information for the healthcare sector about palliative care. It includes evidence summaries on topics related to palliative care, such as advance care planning, advocacy, care coordination, goals of care, nutrition and needs assessment.
End of Life Directions for Aged Care
This resource is the ELDAC (End of Life Directions for Aged Care) website. It provides information, guidance and resources for aged care providers and staff supporting palliative care and advance care planning. Information can be accessed by selecting a topic from the ELDAC care model, for example, providing palliative care, responding to deterioration and bereavement. Information can also be filtered using search functions such as role type, quick links, resource type and keywords.
Tailored model of palliative care for people with intellectual disability
This model provides a framework for delivering tailored palliative care for people with intellectual disabilities, aiming for equitable access across various care settings. Supporting toolkits offer resources for health professionals and families to enhance communication and collaborative care.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Improving palliative care - Toolkit for health professionals
This toolkit supports health professionals in delivering palliative care for people with intellectual disabilities by providing resources, guidance on communication, and tailored care strategies. It aims to enhance service quality through understanding specific needs and collaborative care planning.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Palliative Aged Care Outcomes Program - Resources
This resource offers tools and guidelines for palliative care outcome measurement, including assessment scales for symptom severity, frailty, and daily living activities. It supports clinicians and managers in implementing standardised data collection to improve care quality in aged care settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Standardised care processes
This resource offers evidence-based standardised care processes for aged care providers, covering high-risk clinical areas such as falls, pain, incontinence, and dehydration. It provides structured guidelines to support best practices, ensuring consistent and safe care for older people in residential settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Program of Experience in the Palliative Approach (PEPA)
This page provides resources about palliative care for health professionals. The education resources support placement and workshop learning, but can be used for self-directed learning.
Overview of Voluntary Assisted Dying
This resource provides an overview of voluntary assisted dying (VAD) in Australia, detailing eligibility criteria, procedures, and legal requirements. It covers how VAD laws vary across jurisdictions, safeguards in place, and responsibilities for health professionals and institutions. Health professionals can conscientiously object but may still have legal responsibilities.
Indigenous Program of Experience in the Palliative Approach
This page provides resources about palliative care for Aboriginal and Torres Strait Islander health workers, and resources to support the non-Indigenous workforce provide culturally-responsive palliative care for Aboriginal and Torres Strait Islander peoples.
Advance care planning - Information for health service organisations
This resource outlines how health service organisations can support advance care planning within the Comprehensive Care Standard (National Safety and Quality Health Service Standards). It highlights the importance of documenting a patient’s preferences for future care and ensuring systems are in place to act on these plans. It also provides actions related to policies, sharing decisions, comprehensive care, and clinical handover.
National Palliative Care Standards for All Health Professionals and Aged Care Services
The National Palliative Care Standards provide guidance for all health professionals and aged care services to deliver high-quality generalist palliative care. They support improved experiences and outcomes for people receiving care, and are intended for use across diverse care settings. Resources like audit tools and fact sheets are available to aid self-assessment and adherence to these standards.
Palliative care knowledge network
This resource provides evidence-based information and resources on palliative care for health professionals, patients and carers. It covers clinical practice, education, research, and service delivery. The platform aims to improve understanding, decision-making, and quality of care for people with life-limiting illnesses and their families.
RACGP aged care clinical guide (Silver Book) - Part A - Palliative and end-of-life care
This guide focuses on palliative and end-of-life care, detailing general principles, illness trajectories, the role of general practitioners, and practical recommendations for patient-cantered care. It provides consensus-based guidelines for initiating advance care planning, symptom management, team-based end-of-life care, medication use, and supporting both patients and their families. It includes information on the transition from chronic disease treatment to a palliative approach and includes tools for clinical decision-making.
RACGP aged care clinical guide (Silver Book) - Part B - Palliative care approach
This guide outlines a palliative care approach for patients with life-limiting conditions, focusing on improving quality of life through early assessment, pain relief, and addressing psychosocial and spiritual needs. It describes the role of general practitioners in delivering person-centred care, engaging families, and ensuring collaborative, holistic support in both residential aged care and community settings.
What we’re doing about palliative care
This resource outlines the Australian Government’s strategies, initiatives, and research for improving palliative care. It details the National Palliative Care Strategy, workforce training, and key programs such as at-home and aged care measures. It also highlights the National Framework for Advance Care Planning, ensuring access to quality palliative care across Australia.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Delivering and supporting comprehensive end-of-life care user guide
This guide provides practical strategies for health service organisations and clinicians to deliver comprehensive end-of-life care. It aligns with the National Safety and Quality Health Service Standards, focusing on patient-centred communication, care components, triggers for recognising end-of-life, and organisational support through leadership, education, and evaluation.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Palliative care education and training
This resource provides information on free palliative care education programs available for health and aged care workers. It includes details about various training opportunities, such as online courses and in-person sessions, designed to enhance skills in delivering high-quality palliative care. The programs cover key topics like symptom management, communication, and multidisciplinary care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.