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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 10 of 10 result(s)
/quality-standards/preventing-urinary-tract-infections-recognise-dehydration-poster

Preventing urinary tract infections: recognise dehydration poster

Poster
Published date
Last Updated

This provider poster is an educational tool is part of the Commission’s resource bundle to improve antibiotic use for urinary tract infections in aged care services.

Dinka - Pɛ̈n Tuany ë lɛc  (PDF  200.17 KB)
Korean - 요로 감염 예방  (PDF  205.57 KB)
Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Two columns: 1. urine colour chart; 2. outline of human body
/quality-standards/dip-or-not-dip-implementation-guide-nurse-and-pharmacist-champions

To Dip or Not to Dip - Implementation Guide for Nurse and Pharmacist Champions

Guidance, Guides
Published date

To Dip or Not to Dip (TDONTD) is a quality improvement intervention successfully implemented in UK and Australian aged care homes to improve UTI assessment and antibiotic prescribing appropriateness.

This implementation guide has been drawn from the experiences of homes and champions who have implemented TDONTD, along with feedback from aged care nurses and personal care assistants who have used TDONTD resources.

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
5: Clinical Care, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 4.2: Infection prevention and control
To dip or not to dip implementation guide thumbnail
/quality-standards/dip-or-not-dip-australian-residential-aged-care-services-project-findings

To Dip or Not to Dip in Australian residential aged care services - project findings

Report
Published date

This visual abstract presents outcomes from a quality improvement project aimed at reducing low-value urine dipstick testing in aged care services. It included nurse education, implementing clinical pathways for UTI identification, and evaluating urinalysis practices and antibiotic prescribing. The findings demonstrate improved antibiotic prescribing appropriateness for UTIs over a 6-month follow-up period. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
5: Clinical Care, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 4.2: Infection prevention and control
TDONTD project findings - thumbnail
/quality-standards/dip-or-not-dip-huddle-tool-a3-poster

To Dip or Not to Dip - huddle tool A3 poster

Poster
Published date

This huddle tool poster provides guidance on appropriate use of urine dipstick tests in older adults. It explains that asymptomatic bacteriuria (ASB) is common and not harmful, but that unnecessary antibiotic treatment can be. It suggests confirming urinary tract infections (UTIs) through clinical symptoms rather than dipstick results. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
5: Clinical Care, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 4.2: Infection prevention and control
To dip or not to dip huddle poster thumbnail
/quality-standards/benefits-effective-incident-management-video

Benefits of effective incident management video

Video
Published date

In this short video, we provide an overview of the benefits of effective incident management in residential aged care settings under the Serious Incident Response Scheme (SIRS), which commenced on 1 April 2021.

Author
Aged Care Quality & Safety Commission
Key Theme
Incident management system
Standard
2: The Organisation
Outcomes
2.5: Incident management
Benefits of effective incident management video thumbnail
/quality-standards/frequently-asked-questions-about-consent

Frequently asked questions about consent

Fact sheet
Published date

This fact sheet covers the frequently asked questions about consent in aged care.

Author
Aged Care Quality & Safety Commission
Key Theme
Choice, independence and quality of life, Assessment and planning, Care coordination and transitions
Standard
1: The Individual, 3: The Care and Services, 7: The Residential Community
Outcomes
1.3: Choice, independence and quality of life, 3.1 Assessment and planning, 7.2: Transitions
Cover of Frequently asked questions about consent
/quality-standards/supporting-dining-experience-people-living-dementia-providers-and-workers-guide

Supporting the dining experience for people living with dementia – Providers and workers guide

Guidance, Guides
Published date

This guide is about how to support people living with dementia to maintain good nutrition and enjoy positive dining experiences. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Choice, independence and quality of life, Food and nutrition
Standard
1: The Individual, 6: Food and Nutrition
Outcomes
1.3: Choice, independence and quality of life, 6.4: Dining experience
Supporting the dining experience guide thumbnail
/quality-standards/regulatory-strategy-2024-25

Regulatory Strategy 2024–25

Corporate publications
Published date

Our Regulatory Strategy sets out how the Commission will deliver on our goals and commitments. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Regulatory Strategy 2024–25  (PDF  1.08 MB)
Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Regulatory strategy 2024 cover page
/quality-standards/user-guide-clinical-pathway-older-people-aged-care-homes-suspected-urinary-tract-infections

User guide to the Clinical Pathway for older people in aged care homes: suspected urinary tract infections

Guides
Published date
Last Updated

This user guide relates to the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Elderly man with walker and cap, a younger man has his hand on his shoulder while they walk
/quality-standards/antimicrobial-stewardship-self-assessment-tool-and-user-guide

Antimicrobial Stewardship Self-Assessment Tool and User Guide

Guides, Tool
Published date

This tool and user guide supports residential aged care services in self-assessing their antimicrobial stewardship (AMS) practices. It covers AMS governance, policies, education, monitoring, and feedback, aiming to improve antibiotic use and reduce risks associated with antimicrobial resistance. The resources helps identify gaps and develop action plans to enhance AMS activities and patient care. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
5: Clinical Care
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services
AMS tool