Quality Standards Resource Centre

This resource outlines key actions to improve medication safety during transitions of care, focusing on reducing medication discrepancies and patient harm. It emphasises structured reconciliation, workforce training, patient engagement, and enhanced information systems.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

This resource provides guidance on safe medication management in polypharmacy, focusing on patient-centred approaches, team collaboration, and systematic reviews for people with long-term conditions. It includes tools and case studies to support health professionals.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

This tool helps patients, caregivers, and health professionals manage medication safety by focusing on 5 critical moments to reduce harm: starting, taking, adding, reviewing, and stopping medications. It aims to empower patients in safe medication practices through engagement and collaboration with health professionals.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

This resource offers evidence-based standardised care processes for aged care providers, covering high-risk clinical areas such as falls, pain, incontinence, and dehydration. It provides structured guidelines to support best practices, ensuring consistent and safe care for older people in residential settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides information sheets for residents, families, and carers to support decision-making in residential aged care. Covering topics such as pain management, falls, and medicines, it promotes health literacy, enabling consumers to engage in discussions and report care issues effectively.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource outlines the Not-for-Profit Governance Principles, a framework designed to help not-for-profit organisations, including aged care providers, achieve good governance. It covers key areas such as board roles, stakeholder engagement, risk management, and organisational culture. The principles provide practical guidance to improve governance practices, ensuring accountability and sustainability in the sector.

This toolkit provides guidance for organisations on implementing trauma-informed care practices, aiming to improve safety, trust, and empowerment in care settings. It outlines strategies to adapt policies, environments, and staff approaches to better support people with trauma histories in various care environments.

This resource provides information about Reconciliation Action Plans (RAPs), including what they are, how to develop a RAP for your organisation, and who has one. RAPs support organisations to strategically take meaningful action to advance reconciliation.

This handbook provides tools to support medicine management in multimorbidity and polypharmacy. The Department of Health and Aged Care commissioned the University of South Australia to develop the handbook. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides an overview of quality indicators and consumer experience surveys in aged care. It details mandatory quality metrics, including physical and clinical indicators, and feedback from people in aged care, offering insights into service performance and supporting informed choices in aged care settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource supports aged care workers in managing stress and maintaining mental and physical wellbeing. It includes videos and tools focused on self-care strategies, such as mindfulness, relaxation, and personalised self-care planning. The resource is designed to help prevent burnout and promote resilience in delivering high-quality care in aged care settings.