The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Australian Indigenous HealthInfoNet
This resource is the Australian Indigenous HealthInfoNet website. The website provides access to resources and workforce information to inform practice and policy in Aboriginal and Torres Strait Islander health. The website also provides portals to collections of information by theme, including social and emotional wellbeing, cultural safety, end-of-life care, diabetes and respiratory health.
Cultural Safety for Health Professionals
This portal provides links to Aboriginal and Torres Strait Islander health and cultural safety publications, policies, resources and programs. It also providers workforce support information and content relevant to specific health professional roles. The information supports health professionals to deliver culturally safe and responsive care.
Let's CHAT Dementia Webinars - overview of cognitive impairment and dementia care for Aboriginal and Torres Strait Islander peoples
This resource offers a series of webinars on cognitive impairment and dementia care for Aboriginal and Torres Strait Islander peoples. It is designed for primary health care teams including General Practitioners, Aboriginal and Torres Strait Islander health practitioners and health workers, nurses, allied health professionals and others who work in primary care. The webinar series has been developed in collaboration with Dementia Training Australia.
Meaningful lifestyle activities
This resource discusses the importance of engagement in meaningful lifestyle activities for people living in aged care. It includes information about understanding meaningful lifestyle activities and links to a collection of resources collated by ARIIA that are relevant to this theme.
Part 3 - Aged care rights and principles
This resource is available on the Parliament of Australia website. It includes information about aged care rights and principles, including the Statement of Rights. The Statement of Rights outlines the rights that older people will have when accessing aged care services.
Good Spirit Good Life - a Quality of life framework
This resource describes the Good Spirit Good Life (GSGL) framework for assessing the quality of life of older Aboriginal people, focusing on culturally important factors such as connection to Country, family, and spirituality. It includes tools for both self-reporting and carer-assisted reporting.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Working with older people
This resource offers guidance for working respectfully with older people, challenging stereotypes and promoting their rights to independence, dignity, and fair access to services. It emphasises communication strategies, recognising decision-making capacity, and understanding diverse needs across different groups.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Integrated Trauma-Informed Care Framework: My story, my health, my future
This framework integrates trauma-informed care across NSW Health services, enhancing support for clients, families, and carers by guiding staff in trauma-sensitive practices and systemic change. It focuses on preventing re-traumatisation and fostering healing, especially for vulnerable populations.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Better Together: A practical guide to effective engagement with older people
This resource offers practical guidance on effective engagement with older people, highlighting diverse communication methods, cultural sensitivity, and inclusive strategies to capture meaningful input. It supports collaborative relationships and respectful dialogue with older people in decision-making processes.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Elder Abuse Prevention
This resource provides community education and awareness programmes to prevent elder abuse, particularly for culturally and linguistically diverse seniors. It includes bilingual training for community educators, in-language resources, and guidance for recognising and addressing elder abuse through culturally appropriate methods.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Maintaining personal identity
This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.
This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.
Bedrooms and privacy
This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.
This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.
Informed consent - Health Direct
This resource explains the legal requirements and processes for obtaining informed consent for medical treatments, procedures, and care. It is relevant to aged care by ensuring that people understand their healthcare options, risks, and benefits, supporting their ability to make informed decisions about their health and wellbeing.
Resource sheets for workers – Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander People
This resource offers a collection of topic-based resource sheets for workers, covering wellbeing issues relevant to Aboriginal and Torres Strait Islander communities. It includes information on topics like alcohol, anxiety, cultural identity, depression, and trauma. The resources consist of videos, fact sheets, podcasts, apps, and websites to support practitioners and the wellbeing workforce.
Care Coordination
This resource offers practical guidance on effective care coordination, focusing on communication within multidisciplinary teams, continuity of care, and transition management. It provides tools for involving families in care planning and supports strategies for optimising palliative care and improving outcomes for people in aged care settings.
Communication Matters
This You Tube video emphasises the importance of communication for people in aged care, especially those with impairments. It advocates using varied methods, such as gestures and expressions, to make sure everyone can connect meaningfully, supporting dignity and autonomy.
RACGP aged care clinical guide (Silver Book) - Part B - Collaboration and multidisciplinary team-based care
This guide focuses on collaboration and multidisciplinary care for older adults, particularly in residential aged care. It outlines the benefits of team-based care, effective team structures, shared goals, defined roles, building trust, communication, and measurable processes to improve health outcomes. It provides practical tips for effective teamwork and highlights the importance of coordinating care among various healthcare professionals.
Physical activity guidelines for older people
This resource provides physical activity guidelines for older people, highlighting the benefits of staying active. It recommends 30 minutes of moderate-intensity activity daily, including strength, flexibility, balance, and cardiovascular exercises. The document also provides tips for safely starting and maintaining an exercise routine to support healthy ageing.
Translating and Interpreting Service (TIS National)
The Translating and Interpreting Service (TIS National) provides interpreting support for people with limited English proficiency and agencies requiring assistance to communicate with non-English-speaking clients. Services include telephone, on-site, and video interpreting, with options for both government and fee-paying clients across Australia.
LGBTIQ+ Health Australia - Knowledge Hub
This resource hub provides advocacy, workforce, and community resources tailored to support the health and wellbeing of LGBTIQ+ people. It offers tools, reports, and guidance for providers to deliver inclusive, culturally sensitive care and to address the specific health needs of LGBTIQ+ communities.
This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.