Skip to main content

Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 5 of 5 result(s)
/quality-standards/familiar-places-webinar-2-bedrooms-and-dining-areas

Familiar Places Webinar 2 – Bedrooms and Dining Areas

Webinar
Published date

This webpage provides a video webinar focused on familiar places, such as bedrooms and dining areas, for dementia care environments. It offers insights into how these spaces can be designed to support the wellbeing of people living with dementia, with a particular emphasis on creating comfortable and familiar settings.

Author
External resource
Standard
6: Food and Nutrition, 4: The Environment
Outcomes
6.4: Dining experience, 4.1b: Environment – services delivered other than in the individual’s home
Familiar Places Webinar 2 – Bedrooms and Dining Areas
/quality-standards/communication-matters

Communication Matters

Video
Published date

This You Tube video emphasises the importance of communication for people in aged care, especially those with impairments. It advocates using varied methods, such as gestures and expressions, to make sure everyone can connect meaningfully, supporting dignity and autonomy.

Author
External resource
Standard
1: The Individual
Outcomes
1.3: Choice, independence and quality of life
Communication Matters
/quality-standards/dementia-information-multicultural-communities

Dementia information for multicultural communities

Video

This resource provides dementia information and resources for multicultural communities, offering animations, videos, and materials in multiple languages. It aims to improve understanding of dementia and its prevention in diverse cultural groups, supporting awareness and early intervention. 

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.

Author
External resource
Standard
1: The Individual
Outcomes
1.1: Person-centred care
Dementia information for multicultural communities
/quality-standards/how-navigate-transitions-care

How to navigate transitions in care

Guidance, Video

This resource offers tools and strategies for navigating care transitions for people living with dementia. It provides support to hospital, aged care staff, and family carers, ensuring that the unique needs of those with dementia are met during transitions, such as moving from hospital to aged care or home.

Author
External resource
Standard
7: The Residential Community
Outcomes
7.2: Transitions
How to navigate transitions in care
/quality-standards/creating-safe-and-inclusive-care-forgotten-australians-and-care-leavers

Creating safe and inclusive care for Forgotten Australians and Care Leavers

Webinar
Published date

This resource provides guidance for creating safe, inclusive aged care for Forgotten Australians and Care Leavers, focusing on trauma-informed practices. It supports providers in recognising unique needs, avoiding re-traumatisation, and promoting respect and sensitivity in care environments.

Author
External resource
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services
Creating safe and inclusive care for Forgotten Australians and Care Leavers