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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 8 of 8 result(s)
/quality-standards/meaningful-lifestyle-activities

Meaningful lifestyle activities

Guidance
Last Updated

This resource discusses the importance of engagement in meaningful lifestyle activities for people living in aged care. It includes information about understanding meaningful lifestyle activities and links to a collection of resources collated by ARIIA that are relevant to this theme.

Author
External resource
Key Theme
Person-centred care, Delivering comprehensive care and services
Standard
1: The Individual, 7: The Residential Community
Outcomes
1.1: Person-centred care, 7.1: Daily living
Meaningful lifestyle activities
/quality-standards/maintaining-personal-identity

Maintaining personal identity

Guidance
Last Updated

This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.

This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Person-centred care, Dignity, respect and privacy, Choice, independence and quality of life
Standard
1: The Individual
Outcomes
1.1: Person-centred care, 1.2: Dignity, respect and privacy, 1.3: Choice, independence and quality of life
Maintaining personal identity
/quality-standards/cultural-considerations-food-nutrition-and-dining

Cultural considerations in Food, Nutrition and Dining

Guidance

This resource provides guidance on incorporating cultural considerations into food, nutrition, and dining in aged care settings. It highlights the importance of understanding diverse dietary preferences, religious practices, and family dynamics to support person-centred care, improve wellbeing, and promote inclusivity within the aged care environment. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition, Person-centred care, Delivering comprehensive care and services
Standard
6: Food and Nutrition, 1: The Individual, 7: The Residential Community
Outcomes
6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 1.1: Person-centred care, 7.1: Daily living
Cultural considerations in Food, Nutrition and Dining
/quality-standards/nsqhs-standards-user-guide-health-care-people-intellectual-disability

NSQHS Standards User Guide for the Health Care of People with Intellectual Disability

Guidance
Published date

This resource provides guidance for the health care of people with intellectual disability. The user guide is part of the Australian Commission on Safety and Quality in Health Care's National Safety and Quality Health Service (NSQHS) Standards. The resource was developed in response to significant evidence of poor health outcomes for people with intellectual disability in Australia’s health system. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Person-centred care, Choice, independence and quality of life, Delivering comprehensive care and services
Standard
1: The Individual, 5: Clinical Care
Outcomes
1.1: Person-centred care, 1.3: Choice, independence and quality of life, 5.6 Cognitive impairment  
NSQHS Standards User Guide for the Health Care of People with Intellectual Disability
/quality-standards/tips-careworkers-culturally-responsive-care-communication

Tips for Careworkers: Culturally Responsive Care - Communication

Guidance
Last Updated

This resource provides practice tip sheets for care workers, focusing on culturally responsive care for people from culturally and linguistically diverse backgrounds. It outlines communication strategies, emphasising person-centred care, cultural sensitivity, and effective interaction with patients and families, especially at the end of life.

Author
External resource
Key Theme
Choice, independence and quality of life, Delivering comprehensive care and services, Person-centred care
Standard
3: The Care and Services, 1: The Individual
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 3.3: Communicating for safety and quality, 1.1: Person-centred care
Tips for Careworkers: Culturally Responsive Care - Communication
/quality-standards/tips-careworkers-first-australians-communication

Tips for Careworkers: First Australians – Communication

Guidance
Last Updated

This resource offers guidance on culturally appropriate communication with Aboriginal and Torres Strait Islander people in aged care. It highlights the importance of respecting cultural identity, involving family, and providing person-centred care. The resource provides practical tips for careworkers to ensure culturally sensitive and respectful communication.

Author
External resource
Key Theme
Choice, independence and quality of life, Delivering comprehensive care and services, Person-centred care
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 3.3: Communicating for safety and quality, 1.1: Person-centred care
Tips for Careworkers: First Australians – Communication
/quality-standards/common-barriers

Common barriers

Guidance

This resource outlines common barriers faced by diverse groups in accessing aged care services, including communication challenges, social isolation, experiences of trauma, grief and loss, and social exclusion. It provides guidance on addressing these issues to make sure equitable access to services for all older people.

Author
External resource
Key Theme
Person-centred care, Choice, independence and quality of life
Standard
1: The Individual
Outcomes
1.1: Person-centred care, 1.3: Choice, independence and quality of life
Common barriers
/quality-standards/silver-rainbow-ageing-and-aged-care

Silver Rainbow: Ageing and Aged Care

Guidance

This resource is about the Silver Rainbow project to improve the experiences of LGBTI people as they age and enter aged care. The resource offers resources and training information to support the health and wellbeing of LGBTIQ+ older people. It also includes relevant reports and papers, such as government submissions.

Author
External resource
Key Theme
Person-centred care, Delivering comprehensive care and services
Standard
1: The Individual, 7: The Residential Community
Outcomes
1.1: Person-centred care, 7.1: Daily living
Silver Rainbow: Ageing and Aged Care