The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Translating and Interpreting Service (TIS National)
The Translating and Interpreting Service (TIS National) provides interpreting support for people with limited English proficiency and agencies requiring assistance to communicate with non-English-speaking clients. Services include telephone, on-site, and video interpreting, with options for both government and fee-paying clients across Australia.
Different languages, same aged care
This resource provides information on a free translation service for government-subsidised aged care providers, enabling communication in languages other than English. It helps aged care providers reach diverse communities, including culturally and linguistically diverse individuals, First Nations people, and those who are Deaf or hard of hearing, supporting culturally inclusive care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Cultural considerations in Food, Nutrition and Dining
This resource provides guidance on incorporating cultural considerations into food, nutrition, and dining in aged care settings. It highlights the importance of understanding diverse dietary preferences, religious practices, and family dynamics to support person-centred care, improve wellbeing, and promote inclusivity within the aged care environment.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Free aged care translation service
This resource provides information on a free translation and interpreting service funded by the government for aged care providers. It supports effective communication with older people from diverse backgrounds, offering language translation, sign language, and captioning services to enhance accessibility and inclusivity in aged care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Food focus group resources
This resource is a collection of resources about food focus groups. It includes a fact sheet about setting up a food focus group and a checklist for an effective food focus group. It also contains associated templates, including agenda, minutes, terms of reference and feedback form.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
