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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 3 of 3 result(s)
/quality-standards/trauma-informed-care-and-practice-organisational-toolkit

Trauma-informed Care and Practice Organisational Toolkit

Tool

This toolkit provides guidance for organisations on implementing trauma-informed care practices, aiming to improve safety, trust, and empowerment in care settings. It outlines strategies to adapt policies, environments, and staff approaches to better support people with trauma histories in various care environments.

Author
External resource
Key Theme
Person-centred care, Accountability and quality system, Delivering comprehensive care and services
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.3: Accountability, quality system and policies and procedures, 3.2: Delivery of funded aged care services
Trauma-informed Care and Practice Organisational Toolkit
/quality-standards/monthly-care-statements-residential-aged-care

Monthly Care Statements for residential aged care

Guidance
Last Updated

This resource provides information about Monthly Care Statements, including why they are important, who can give them, and the benefits for residents and providers. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Agreements, fees, pricing, invoicing and statements
Standard
3: The Care and Services
Outcomes
3.3: Communicating for safety and quality
Monthly Care Statements for residential aged care
/quality-standards/cultural-respect-framework-2016-2026-aboriginal-and-torres-strait-islander-health

Cultural Respect Framework 2016-2026 for Aboriginal and Torres Strait Islander health

Guidance
Published date

This resource outlines a national approach to building a culturally respectful health system for Aboriginal and Torres Strait Islander people. It focuses on 6 domains, including communication, workforce development, and data evaluation, to ensure culturally safe, accessible care. It is applicable to aged care, helping providers meet cultural safety standards and improve health outcomes for Aboriginal and Torres Strait Islander people.

Author
External resource
Key Theme
Person-centred care, Corporate and clinical governance, Accountability and quality system, Delivering comprehensive care and services
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 3.2: Delivery of funded aged care services
Cultural Respect Framework 2016-2026 for Aboriginal and Torres Strait Islander health