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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 2 of 2 result(s)
/quality-standards/infection-prevention-and-control-leads-updates-providers

Infection Prevention and Control Leads: Updates for providers

Fact sheet
Published date

This fact sheet provides updated information for providers of aged care on effective infection prevention and control capability. This is critical to the safe, effective delivery of personal and clinical care in aged care. This is particularly the case during the coronavirus COVID-19 pandemic.

 

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
5: Clinical Care, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 4.2: Infection prevention and control
ipc leads thumbnail
/quality-standards/what-open-disclosure-video

What is open disclosure? - video

Video
Published date
Last Updated

This video explains open disclosure and what older people can expect from their registered provider during the process. It highlights key aspects such as communication, transparency, and how concerns will be addressed. 

Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system, Feedback and complaints management system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures, 2.6a: Complaints and feedback management for aged care workers, 2.6b: Complaints and feedback management for individuals
Open disclosure - video