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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 18 of 18 result(s)
/quality-standards/dementia-australia

Dementia Australia

Guidance

This resource is the Dementia Australia website. The website contains information about the types of dementia, testing, diagnosis, treatment and management of dementia. It includes information about living with dementia, such as behaviour changes, nutrition, staying connected and care options. It also contains information for professionals supporting people living with dementia, including research, tools and other resources. 

Author
External resource
Key Theme
Delivering comprehensive care and services, Assessment and planning, Food and nutrition
Standard
3: The Care and Services, 5: Clinical Care, 6: Food and Nutrition
Outcomes
3.1 Assessment and planning, 3.2: Delivery of funded aged care services, 5.6 Cognitive impairment  , 6.3: Provision of food and drinks
Dementia Australia
/quality-standards/recognising-signs-deterioration-persons-mental-state

Recognising Signs of Deterioration in a Person’s Mental State

Paper, Report
Last Updated

This resource provides a framework for recognising signs of mental state deterioration, organised into 5 key indicators: reported change, distress, loss of reality, loss of function, and elevated risk. It supports healthcare providers in monitoring mental health changes to enable timely and effective responses across care settings. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. 

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Assessment and planning, Clinical safety
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
3.1 Assessment and planning, 5.5: Safety of clinical care services
Recognising Signs of Deterioration in a Person’s Mental State
/quality-standards/malnutrition-universal-screening-tool

Malnutrition Universal Screening Tool

Tool

The ‘Malnutrition Universal Screening Tool’ (‘MUST’) is a widely used tool for identifying malnutrition risk in adults across various settings. It includes interactive e-learning modules with case studies and assessments, helping staff improve nutritional care and meet quality standards.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Assessment and planning, Clinical safety, Food and nutrition
Standard
3: The Care and Services, 5: Clinical Care, 6: Food and Nutrition
Outcomes
3.1 Assessment and planning, 5.5: Safety of clinical care services, 6.2: Assessment of nutritional needs and preferences
Malnutrition Universal Screening Tool
/quality-standards/what-mini-nutritional-assessment-mna

What is the Mini Nutritional Assessment (MNA)?

Guidance, Tool

This resource is a validated nutrition screening and assessment tool to identify malnutrition or risk of malnutrition in people aged 65 and older. It includes an easy-to-use short form for quick identification and intervention planning.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Assessment and planning, Clinical safety, Food and nutrition
Standard
3: The Care and Services, 5: Clinical Care, 6: Food and Nutrition
Outcomes
3.1 Assessment and planning, 5.5: Safety of clinical care services, 6.2: Assessment of nutritional needs and preferences
What is the Mini Nutritional Assessment (MNA)?
/quality-standards/guide-completing-mini-nutritional-assessment-short-form

A guide to completing the Mini Nutritional Assessment – Short Form

Tool

This resource is a guide and video for using the Mini Nutritional Assessment (MNA) to identify malnutrition in older people. It explains question scoring, interpretation, and measurement procedures, with a video demonstration.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Assessment and planning, Clinical safety, Food and nutrition
Standard
3: The Care and Services, 5: Clinical Care, 6: Food and Nutrition
Outcomes
3.1 Assessment and planning, 5.5: Safety of clinical care services, 6.2: Assessment of nutritional needs and preferences
A guide to completing the Mini Nutritional Assessment – Short Form
/quality-standards/eat-10-swallowing-screening-tool

EAT-10: A Swallowing Screening Tool

Tool
Published date

This resource offers a self-assessment tool to screen for swallowing difficulties by rating various aspects of swallowing function. A score of 3 or higher suggests potential issues that may require discussion with a healthcare provider.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Assessment and planning, Clinical safety, Food and nutrition
Standard
3: The Care and Services, 5: Clinical Care, 6: Food and Nutrition
Outcomes
3.1 Assessment and planning, 5.5: Safety of clinical care services, 6.2: Assessment of nutritional needs and preferences
EAT-10: A Swallowing Screening Tool
/quality-standards/better-oral-health-residential-care

Better Oral Health - Residential Care

Guidance

This resource provides a structured approach to oral health care in residential aged care, including assessment, care planning, daily oral care, and referral pathways. It includes training, guidelines, and tools to support staff in promoting oral health for older people with complex needs.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Assessment and planning, Clinical safety
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 5.5: Safety of clinical care services
Better Oral Health - Residential Care
/quality-standards/participating-consumers

Participating with consumers

Fact sheet
Last Updated

This resource provides information sheets for residents, families, and carers to support decision-making in residential aged care. Covering topics such as pain management, falls, and medicines, it promotes health literacy, enabling consumers to engage in discussions and report care issues effectively.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Assessment and planning, Care coordination and transitions, Medication management, Clinical safety, Delivering comprehensive care and services, Palliative and end of life care
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 3.4: Planning and coordination of funded aged care services, 5.3: Safe and quality use of medicines, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  , 5.7: Palliative care and end-of-life care
Participating with consumers
/quality-standards/resource-sheets-workers-social-emotional-and-cultural-wellbeing-online-resources-aboriginal-and-torres-strait-islander-people

Resource sheets for workers – Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander People

Guidance

This resource offers a collection of topic-based resource sheets for workers, covering wellbeing issues relevant to Aboriginal and Torres Strait Islander communities. It includes information on topics like alcohol, anxiety, cultural identity, depression, and trauma. The resources consist of videos, fact sheets, podcasts, apps, and websites to support practitioners and the wellbeing workforce.

Author
External resource
Key Theme
Clinical safety, Assessment and planning, Person-centred care
Standard
5: Clinical Care, 3: The Care and Services, 1: The Individual
Outcomes
5.5: Safety of clinical care services, 1.1: Person-centred care, 3.1 Assessment and planning
Resource sheets for workers – Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander People
/quality-standards/mental-health-and-wellbeing-suicidal-thoughts-and-self-harm

Mental health and wellbeing - Suicidal thoughts and self-harm

Guidance
Last Updated

This resource examines suicidal thoughts and self-harm in older adults, particularly in residential aged care. It discusses associated risk factors, the prevalence of mental health conditions, what organisations and individuals can do and gaps in understanding suicide risk. It also reviews interventions, highlighting the need for mental health assessments and training to improve detection and care.

Author
External resource
Key Theme
Clinical safety, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Suicidal thoughts and self-harm
/quality-standards/mental-health-and-wellbeing-screening-tools

Mental health and wellbeing - Screening tools

Guidance
Last Updated

This resource covers screening tools for detecting anxiety and depression in older adults, especially in residential aged care. It discusses the importance of mental health screening, steps individuals and organisations can take, choosing appropriate tools, and highlights tools such as the Geriatric Depression Scale and Cornell Scale for Depression in Dementia. It emphasises early detection and routine mental health screening in aged care.

Author
External resource
Key Theme
Clinical safety, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Screening tools
/quality-standards/mental-health-and-wellbeing-anxiety

Mental health and wellbeing - Anxiety

Guidance
Last Updated

This resource provides information on anxiety among older adults, especially those in residential aged care. It outlines risk factors, detection tools, and effectiveness of non-pharmacological interventions such as reminiscence therapy and cognitive behavioural therapy. It also provides guidance on what both individuals and organisations can do to prevent and manage anxiety effectively.

Author
External resource
Key Theme
Clinical safety, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Anxiety
/quality-standards/mental-health-and-wellbeing-depression

Mental health and wellbeing - Depression

Guidance
Last Updated

This resource provides information on depression in older adults, particularly in residential aged care. It discusses risk factors, detection tools, and treatment approaches, including psychotherapy, music-based interventions, and exercise. It also provides guidance on what both individuals and organisations can do to prevent and manage depression effectively.

Author
External resource
Key Theme
Clinical safety, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Depression
/quality-standards/resources-aboriginal-and-torres-strait-islander-mental-health-and-wellbeing

Resources for Aboriginal and Torres Strait Islander Mental Health and Wellbeing

Guidance

This resource provides a variety of documents and resources to support the mental health and wellbeing of Aboriginal and Torres Strait Islander peoples. It covers topics including leadership in mental health, culturally safe practices, social and emotional wellbeing, suicide prevention, and strategic policy frameworks, offering tools for health professionals and communities.

Author
External resource
Key Theme
Assessment and planning, Clinical safety
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 5.5: Safety of clinical care services
Resources for Aboriginal and Torres Strait Islander Mental Health and Wellbeing
/quality-standards/racgp-guidelines-preventive-activities-general-practice-miscellaneous

RACGP Guidelines for preventive activities in general practice - Miscellaneous

Guidance

This resource provides guidelines for preventive activities in general practice, covering frailty, hearing, sleep disorders, oral health, urinary incontinence, and vision.

Author
External resource
Key Theme
Clinical safety, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
RACGP Guidelines for preventive activities in general practice - Miscellaneous
/quality-standards/nsqmhcmo-standards-guide-service-providers

NSQMHCMO Standards Guide for Service Providers

Guidance
Published date

This guide helps service providers implement the National Safety and Quality Mental Health Standards for Community Managed Organisations. It covers governance, care models, and quality systems. While focused on mental health services, elements like governance and quality may be relevant to aged care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Clinical safety, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
NSQMHCMO Standards Guide for Service Providers
/quality-standards/aboriginal-and-torres-strait-islander-mental-health-program

Aboriginal and Torres Strait Islander mental health program

Fact sheet
Last Updated

This resource provides information on a mental health program for Aboriginal and Torres Strait Islander people. It includes funding for culturally appropriate mental health services, offering psychological therapies, complex care, and clinical coordination. The program integrates with other services such as drug and alcohol support and suicide prevention initiatives. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Assessment and planning, Delivering comprehensive care and services, Clinical safety, Person-centred care
Standard
3: The Care and Services, 5: Clinical Care, 1: The Individual
Outcomes
3.1 Assessment and planning, 3.2: Delivery of funded aged care services, 5.5: Safety of clinical care services, 1.1: Person-centred care
Aboriginal and Torres Strait Islander mental health program
/quality-standards/mental-health-and-wellbeing-dementia-and-mental-health

Mental health and wellbeing - Dementia and mental health

Guidance
Last Updated

This resource examines mental health challenges in people living with dementia, covering complexities in diagnosing conditions like depression and anxiety. It provides evidence-based insights on therapeutic approaches, including music and cognitive therapies, and offers tools to aid aged care providers in supporting mental health in dementia care.

Author
External resource
Key Theme
Assessment and planning, Delivering comprehensive care and services, Clinical safety
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 3.2: Delivery of funded aged care services, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  
Mental health and wellbeing - Dementia and mental health