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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 2 of 2 result(s)
/quality-standards/trauma-informed-care-and-practice-organisational-toolkit

Trauma-informed Care and Practice Organisational Toolkit

Tool

This toolkit provides guidance for organisations on implementing trauma-informed care practices, aiming to improve safety, trust, and empowerment in care settings. It outlines strategies to adapt policies, environments, and staff approaches to better support people with trauma histories in various care environments.

Author
External resource
Key Theme
Person-centred care, Accountability and quality system, Delivering comprehensive care and services
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.3: Accountability, quality system and policies and procedures, 3.2: Delivery of funded aged care services
Trauma-informed Care and Practice Organisational Toolkit
/quality-standards/incident-management-systems

Incident Management Systems

Guidance

This resource explains Incident Management Systems (IMS) used in aged care to record, manage, and respond to incidents. It provides guidance on building a safety culture, recording and analysing incidents, and implementing steps to prevent reoccurrences, supporting continuous improvement in care delivery. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Incident management system, Delivering comprehensive care and services
Standard
2: The Organisation, 3: The Care and Services
Outcomes
2.5: Incident management, 3.3: Communicating for safety and quality
Incident Management Systems