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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 3 of 3 result(s)
/quality-standards/healthcare-provider-directory-hpd

Healthcare Provider Directory (HPD)

Tool
Last Updated

This resource explains the Healthcare Provider Directory (HPD), a service listing registered health care providers and organisations in the Healthcare Identifiers (HI) Service. It enables health professionals to access contact and specialty information for secure messaging, referrals, and discharge summaries.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
Healthcare Provider Directory (HPD)
/quality-standards/how-navigate-transitions-care

How to navigate transitions in care

Guidance, Video

This resource offers tools and strategies for navigating care transitions for people living with dementia. It provides support to hospital, aged care staff, and family carers, ensuring that the unique needs of those with dementia are met during transitions, such as moving from hospital to aged care or home.

Author
External resource
Standard
7: The Residential Community
Outcomes
7.2: Transitions
How to navigate transitions in care
/quality-standards/privacy-and-confidentiality-introduction-aged-care-video

Privacy and confidentiality – Introduction to aged care video

Video
Last Updated

This resource is a training video guiding aged care staff on the importance of maintaining privacy and confidentiality for people receiving care. It covers protecting personal information, proper handling of sensitive data, and safe sharing practices, aiming to make sure clients feel secure in sharing information. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
1: The Individual, 7: The Residential Community
Outcomes
1.2: Dignity, respect and privacy, 7.1: Daily living, 7.2: Transitions
Privacy and confidentiality – Introduction to aged care video