The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Healthcare Provider Directory (HPD)
This resource explains the Healthcare Provider Directory (HPD), a service listing registered health care providers and organisations in the Healthcare Identifiers (HI) Service. It enables health professionals to access contact and specialty information for secure messaging, referrals, and discharge summaries.
ISBAR Poster
This poster is a tool for improving clinical handover. It outlines the principles of ISBAR: Introduction, Situation, Background, Assessment, Recommendation. This supports clinical conversations to be clear, focused and relevant.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Poster - Principles of safe and high-quality transitions of care
This resource outlines the principles of safe and high-quality transitions of care. It highlights the importance of person-centred care, multidisciplinary collaboration, and clear communication between providers. It ensures coordination, accountability, and secure documentation to support continuity of care when transferring people between care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
