The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Standardised care processes
This resource offers evidence-based standardised care processes for aged care providers, covering high-risk clinical areas such as falls, pain, incontinence, and dehydration. It provides structured guidelines to support best practices, ensuring consistent and safe care for older people in residential settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Documentation of patient information
This resource outlines best practices for documenting patient information related to medication history and adverse drug reactions. It provides guidance on obtaining the best possible medication history (BPMH), reconciling medications at care transitions, and recording known allergies. The resource helps aged care providers ensure accurate medication management, reduce errors, and prevent harm from adverse drug events.
This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.
Guide for consumers - Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard
This resource is a guide for consumers about the Australian Commission on Safety and Quality in Health Care's Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard. The resource includes 8 quality statements about the health care consumers should receive to support the correct use of psychotropic medicines.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Handbook of tools to support medicine management in multimorbidity and polypharmacy
This handbook provides tools to support medicine management in multimorbidity and polypharmacy. The Department of Health and Aged Care commissioned the University of South Australia to develop the handbook.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Report a problem or side effect
This resource provides information on how to report adverse events, side effects, or problems related to medicines, vaccines, and medical devices. It includes reporting procedures and information for consumers, health professionals, and industry, aiming to enhance safety and address breaches or non-compliant advertising.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Medication: it's your choice
This resource informs older Australians about their rights and choices regarding medication, including potential side effects, the importance of informed decision-making, and reducing unnecessary antibiotic and psychotropic use. It offers brochures, videos, and fact sheets to support understanding and provide guidance on alternative treatments and safe medication practices.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Medication management
This resource provides information on medication management in aged care, focusing on psychotropics and antimicrobials. It includes tools for reducing inappropriate use, antimicrobial stewardship guidance, self-assessment resources, and quality bulletins. It aims to improve medication safety, prevent inappropriate prescribing, and support care providers in ensuring safe clinical practices.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Case study - Safe and Appropriate use of Psychotropic Medicines - Residential Aged Care
This resource is a fictional scenario that follows an older person’s care pathway with a residential aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with cognitive impairment. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Case study - Safe and Appropriate use of Psychotropic Medicines - In-home Aged Care
This resource is a fictional scenario that follows an older person’s care pathway with an in-home aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with dementia. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
