The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Person-centred care consumer resources
The poster and video will support you in understanding person-centred care.
A3 poster — What is person-centred care? (PDF 1.04 MB)
Consumer guide — What is person-centred care? (PDF 1.79 MB)
A little yarn goes a long way - Fact sheet
The ‘A little yarn goes a long way’ fact sheet has been developed to inform older Aboriginal and Torres Strait Islander people, and their friends and family, about the support available to help them resolve concerns about aged care services, and why it’s important to raise these concerns.
Information is also available in 7 different languages including: English, Alyawarra, Arrernte, Luritja, Pitjantjatjarra, Torres Strait Creole and Warlpiri.
English - A little yarn goes a long way (PDF 769.91 KB)
Alyawarra - A little yarn goes a long way (PDF 3.74 MB)
Arrernte - A little yarn goes a long way (PDF 3.73 MB)
Luritja - A little yarn goes a long way (PDF 3.73 MB)
Pitjantjatjarra - A little yarn goes a long way (PDF 3.73 MB)
Torres Strait Creole - A little yarn goes a long way (PDF 3.74 MB)
Warlpiri - A little yarn goes a long way (PDF 3.73 MB)
What is person-centred care? - video
This video explains what person-centred care means and how you can work with your provider to achieve it.
