Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

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First Nations - Visual Storyboard - Aged care and your rights

Story board
Published date

The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.

Standard
1: The Individual, 2: The Organisation
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals
Storyboards
 

Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples. 

Aboriginal and Torres Strait Islander readers are advised that content on this website may contain images of deceased persons.