Bupa Seaforth

Serious risk decision

Following a review audit conducted on 22 January 2019 to 25 January 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Bupa Aged Care Australia Pty Ltd failed to meet 14 expected outcomes in the Accreditation Standards in relation to Bupa Seaforth.

On 5 March 2019 a decision was made that failure to meet one of these expected outcomes has placed the safety, health or wellbeing of a care recipient of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.