Service
Report
Serious risk statement
RACS ID
6094
Serious risk decision
On 22 February 2018 a delegate of the CEO of the Quality Agency made a decision that failure by Southern Cross Care (SA & NT) Incorporated to meet two expected outcomes in the Accreditation Standards in relation to The Pines Lodge has placed the safety, health or wellbeing of care recipients of the service at serious risk.
Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.
An assessment contact was conducted by the Quality Agency on 24 May 2018 at The Pines Lodge to monitor the service’s progress. The Quality Agency found the service complies with all Accreditation Standards.
