Complaints Handling Policy

Publication date

This policy provides guidance on how the Aged Care Quality and Safety Commission’s complaints function delivers a high-quality complaints-handling service.

Attachments
Complaints handling policy  (PDF  295.7 KB)
Resource Type
Corporate publications,
Topics
Complaints
Complaints handling policy cover page
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Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples.